Who to Call to Fix a Pothole in DC

WASHINGTON, DC -- While everyone wants to see cleared roads and sidewalks after last week’s blizzard, one thing we’re left with once the snow is gone is the dreaded pothole.

In Washington, DC, here’s who to call if you and your vehicle tumble into a mega pothole:

You can request pothole repair services by calling the Mayor’s Citywide Call Center at 311 or by completing a service request online using the District government’s Service Request Center.

The City asks that you indicate the pothole location (address, intersection) and describe the severity of the problem (depth, width, number of potholes in one location). A service request will be put into the tracking system, and you should receive a service request number, the City says.

DDOT’s standard is to repair potholes within three business days (72 hours) of the time they are reported.

You can call 311 or (202) 727-1000 if the pothole hasn’t been repaired by the specified date of completion. Please reference your service request number.

PHOTO: Image of pothole from Patch archive