Yelp Lauds Industry Tavern in Buckhead For Customer Friendliness

ATLANTA, GA — Industry Tavern in Buckhead has been recognized by Yelp for its customer service and friendliness.

The company recently announced its inaugural Bizzie Awards celebrating the most customer-friendly small businesses and communities in America.

“For 12 years, consumers have been coming to Yelp to find outstanding local businesses,” said Jeremy Stoppelman, Co-Founder and CEO of Yelp. "For business owners, we know that engaging with Yelp is a great way to delight past and future customers. The Bizzie Awards recognize those businesses that make the most of Yelp and its free tools to connect with clients on and offline."

To determine Bizzie Award winners, Yelp assessed businesses of all types and measured them based on their proactive approach to customer engagement online with Yelp, including sharing information with customers about their business history, specialties and service offerings. Another key factor in determining these businesses is their engagement with customers on Yelp via review responses, messaging and other tools that help business owners directly connect with customers.

Yelp also used the same criteria to highlight cities with the highest concentration of businesses that meet the same criteria in providing outstanding customer service. Sandy Springs was named the top city in the U.S. for customer service.

Yelp was founded in San Francisco in July 2004. Since then, Yelp communities have taken root in major metros across 32 countries.