Tag Renewal Services Unavailable As Bartow County Updates System

CARTERSVILLE, GA — Beginning Thursday, Dec. 30, the Georgia Department of Revenue will begin a system upgrade to the state's DRIVES (Driver Record and Integrated Vehicle Enterprise System) system to improve efficiency and reduce operational costs.

The upgrade will require vehicle registrations and titling services, including e-services and tag renewal kiosks, to be unavailable from 7 p.m. on Dec. 30 through Monday, Jan. 3, 2022. Vehicle owners with expiration dates in late December and early January are encourages to renew prior to Dec. 30 to avoid delays.

According to DDS Commissioner Spencer Moore and DOR Commissioner Robyn Crittenden, “This upgrade will result in significant cost savings, while optimizing system performance and ensuring that DRIVES is always running on modern, state-of-the-art hardware. Both agencies will be well positioned to pursue future innovations because of this improvement to the underlying technology that powers Georgia DRIVES."

In person, online, and kiosk services will be unavailable to customers.

All DDS Customer Service Centers will be closed on Jan. 1, 2022, and all state offices will be closed on Jan. 3, 2022 in observance of the New Year’s Day holiday. Both agencies will be open and fully operational on Jan. 4, 2022.

For more information, visit online.