Sitting Down at the Harbins Road Waffle House

Scott Calcagno is the district manager overseeing the operations of the . Opened on October 10, 1995, the restaurant takes in a lot of business as it is one of the only places to stop and eat on University Parkway. I sat down to talk with Calcagno, who has worked with the company since 1994, about managing the restaurant.

Patch: What is the best part about managing the Waffle House at Harbins Road?

Scott: Honestly for me it’s the people. It’s a lot of interaction with a lot of different people. The diversity here is one of the best I've ever seen. Also I'm not stuck in an office. I'm out all day long.

Patch: What is the most challenging aspect of managing the Waffle House at Harbins Road?

Scott: Actually there's a couple of challenges. We're open 24 hours a day, seven days a week, every day of the year. It's a lot of hours you put in especially for management. We're responsible for the store even when we're off. Also dealing with a lot of people, you have a lot of different personalities so you have to be able to handle anybody that you come across.

Patch: What is unique about the Waffle House on Harbins Road?

Scott: Well, for one, we're the only restaurant like this. You can't come close to what we offer here. We're family oriented, we're open 24 hours a day, we don't close. We're open all holidays and no matter what time of day you come in you can get the same exact food.

Patch: What makes the Dacula community special?

Scott: Residents of Dacula have always been very friendly and tight knit. Basically everybody knows everybody and they're all friends. We, as Waffle House, work with the middle school and high school closely and have always had a good relationship with them.

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