Suwanee to Survey Citizen Satisfaction

The City of Suwanee has questions and it’s turning to its residents for the answers.

A random selection of 1,200 City of Suwanee households will receive an invitation to participate in the 2014 National Citizen Survey, which measures eight aspects of community livability.

This marks the fourth time that the City of Suwanee will participate in the survey, which is administered by the National Research Center and International City/County Management Association (ICMA) on behalf of local jurisdictions. The City typically conducts the survey every two years.

Residents’ responses, which are anonymous, are tabulated by the National Research Center and benchmarked with more than 500 other local jurisdictions around the country. The survey measures citizens’ satisfaction in eight areas: community engagement, education and enrichment, recreation and wellness, economy, built environment, natural environment, safety, and mobility.

Results from the 2012 survey indicated that 99 percent of residents found Suwanee an excellent or good place to live and would recommend living in Suwanee. The City was ranked #1 by its residents, compared to other participating jurisdictions, in four categories: land use, planning, and zoning; preservation of natural areas; city parks; and availability of affordable quality child care.

Also, based on 2012 results, Suwanee received three ICMA Voice of the People awards last year. These awards are presented to jurisdictions with the highest-rated services according to survey results. Suwanee won for its parks, code enforcement, and overall service quality.

The randomly selected Suwanee households that will be invited to participate in the 2014 survey may complete and return a hard copy, which they will receive via the postal service, or complete the survey online. Only those households who were randomlym selected may participate in the survey. The deadline for completed surveys will be around the middle of December.

Survey results assist the City with community planning, resource allocation, program improvement, goal-setting, and policy-making. Results from the 2014 National Citizen Survey are expected to be available in the early spring.

— Submitted by City of Suwanee