Woodstock Man Named President Of Service Management Systems

WOODSTOCK-TOWNE LAKE, GA - From Service Management Systems: Keith Wolken, Chairman and CEO of SMS Holdings Corporation, announced today that Scott Born has been named President of Service Management Systems, one of the corporation’s major operating companies.

Scott replaces Michael Wein in the position and returns to the company he spent 15 years with previously as a member of the executive team of Valor Security Services. SMS Holdings acquired Valor in 1999 and built it into one of the top 15 security providers in the United States before selling the company to Allied Universal in 2015.

“I could not be more excited to work with the exceptional group of men and women who serve the customers of Service Management Systems,” said Born. “Whether they’re in service at Nissan Stadium, Nashville International Airport, the Battery in Atlanta, the Houston Galleria, or any of the many properties we keep sparkling clean across the country, they are among the best trained and hardest working people in the industry. Along with them, I look forward to working closely with all of our customers every day.”

Scott Born is a 1995 graduate of The University of Georgia. After earning a Bachelor of Arts degree in Criminal Justice, Scott joined Valor Security Services and after several promotions, was named Regional Manager. Recognized early on in the industry for his leadership skills, Scott was recruited and hired by General Growth Properties in 1999 as their Corporate Security Manager, where he helped author the first standardized national retail contract for security providers. In 2000, Scott returned to Valor and successfully managed several large retail portfolios. From 2009 to 2012, Scott also managed Valor’s Business Development efforts.

In February of 2015, Scott joined the Allied Universal team via the acquisition of Valor, where he managed a portfolio of contracts and oversaw the Retail Project Manager Team. In 2017, Scott was promoted to Senior Vice President and was chosen to lead the Organizational Development Plan for the Retail Division.

According to Wolken, “Scott Born is an outstanding individual and someone I hold in high regard. He always puts his customers first and that is mission essential to our way of doing business. That, along with Scott’s operational background and expertise, makes him ideal to lead Service Management Systems. Scott played an integral role in our success with Valor and we welcome him back to the SMS Holdings family of companies.”

Scott resides in Woodstock, Georgia with his wife, Laura, and five sons.

Service Management Systems is one of the nation’s leading providers of cleaning and maintenance services to large, high traffic facilities: airports, sports and music venues, hospitals, resorts, and regional shopping malls. Parent company SMS Holdings employs over 9,000 associates in five operating companies in the U.S. and Canada.

Photo courtesy of Service Management Systems