Alsip Park District Hiring Office Manager/Customer Service Supervisor

ALSIP, IL -- The Alsip Park District has an immediate opening for an office manager/customer service supervisor. The position is full time. The deadline to apply is Nov. 23.

Ideal candidates will have an associate’s degree related to office application, with two year’s experience in a professional office setting, with three to five years’ supervisory experience. Strong MS Office skills, including Word, Excel and PowerPoint. Rec Trac experience preferred. Candidates must have strong communication skills. The hired candidate must possess a valid Illinois driver’s license and become CPR/AED/First Aid certified within 60 days of hire.

Job responsibilities include:

• Manage and monitor activities of all employees in the main office; receive incoming telephone calls, answer inquiries, and channel messages to the appropriate staff member;
• perform general secretarial tasks such as typing, filing, operating office machines and handling program registration.
• Direct, supervise and evaluate the performance of the main office staff.
• Maintain a professional and high quality service oriented environment at all times; resolve complaints, disturbances, special requests or other issues that may arise.
• Work closely with other departments to improve guest services and foster cross departmental communication.
• Undertake full responsibility for monthly installment billings on activities;
• Serve as Administrative Assistant to Director of Parks and Recreation and assist in administrative work for any department and for the district as directed.
• Develop front office budgets including staff wages, office supplies and facility income;
• Ability to operate a personal computer utilizing word processing, spreadsheets and other software applications
• Ability to calculate decimals and percentages; ability to compute discounts and handle money and balance statements.

The salary is $14/$19 per hour. Interested candidates may mail or email a cover letter, resume, references and salary to:

Greg Hooper, CPRP
Superintendent of Recreation
12521 South Kostner
Alsip, IL 60803
Phone: 708-389-1003
Contact Email: ghooper@alsipparks.org
Contact Fax: 708-389-1529