Des Plaines-based Montway Auto Transport Partners, Provides Enterprise Solutions Leading Market Efficiency, Success

Going the extra mile to make the customer experience simple and efficient , from transport to technology, has been the trademark of Montway Auto Transport from the beginning. Montway is one of the largest auto transport companies serving individuals and corporate customers across all 50 states. Over the years, conscious commitment to customer experience and technological innovation has led to the development of many of the industry’s most cutting-edge tools and solutions. Now the Chicago-based, nationwide auto shipping company is bringing that same quality and convenience to business partners that regularly ship cars, through an innovative enterprise solution, the Miles Ahead Portal.

In partnering with leaders of the moving and relocation, dealership, auctions, and OEM industries, Montway recognized a need for technological solutions to meet their specific objectives and challenges. Standard service practices were out of date and no longer viable for businesses that needed guaranteed pick up dates, faster transit times, and flexible pricing options to meet specific customer needs. Montway identified several solutions to address these process and service issues while providing specialized services to meet each partner’s needs. The result was a one-of-a-kind enterprise application, the Miles Ahead Portal, combining top-notch service and cutting edge technology.

“To stay competitive in today’s world, the need for streamlined communication and response time is a requirement,” said Marco Maggiore, VP of Sales & Marketing for Montway. “With the launch of this first-of-its kind technology, Montway is demonstrating its intention to meet that challenge in the auto transport market.”

Utilizing a Web-based interface, the Miles Ahead Portal provides direct, 24/7 access for companies and their sales force to the information and tools they need to book vehicle transport through Montway, from single residential moves to full load auction and dealership shipments. The order is then managed on Montway’s end by a customer service team dedicated to handle the logistical and administrative aspects of that business’s transports. The Portal service automates many time-consuming processes for companies that regularly ship cars. With just a few clicks, businesses can calculate quotes and compares prices instantly, then schedule the transport, without a middleman.

Streamlining the booking process allows companies to focus on their goods and customers, improving productivity and efficiency. Adopted by several industry leaders, the Miles Ahead Portal is ramping up the effectiveness of businesses involved with auto transport. Montway provides this service to partners free of charge, offers in-house customization, and can integrate the Portal into a internal Websites and existing CRM systems. Through these technology-based partnerships, Montway provides both the services and solutions these companies need not only to thrive, but grow their success. Beyond facilitating the entire transport process, the Portal provides detailed reports on company and team performance, trends, money flow, and track order progress in real-time. For more information, please visit www.milesahead.montway.com.

About Montway Auto Transport
Expert care and high-quality customer service set Montway Auto Transport miles apart from other auto movers. As one of the country’s largest and most reputable auto shipping companies, Montway moves more than 6000 vehicles each month across all 50 states, open or enclosed transport, accommodating every type, special care and exotic, military, snowbird, and expedited shipping. Montway customers include thousands of satisfied individuals, as well as corporate customers in the moving and relocation, dealership, auctions, and OEM industries. Montway is a BBB A+ accredited, fully licensed and insured broker and carrier, with a 5-star review rating across top review sites. www.montway.com.

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