Going the extra mile to serve our patients: Advocate Good Samaritan Hospital’s MVPs

Who: Dr. Justin LaReau of Chicago, orthopedic surgery

 What: 4^th quarter MVP for Compassion

 Why: An elderly blind patient was recommended to Dr. LaReau after suffering for seven years from a broken hip replacement and spending the past year in a wheelchair.

 Upon her arrival to Advocate Good Samaritan Hospital, Dr. LaReau spent nearly an hour talking with her and her daughter about her treatment options.  He cautioned his patient, telling her how difficult the procedure would be, especially at her age.

 Dr. LaReau successfully performed surgery that lasted more than seven hours.  Afterward, he called the critical care unit every day to check on her, even on those days when he was not on call.

 Shortly, thereafter, the patient was admitted to Good Samaritan Hospital for a different treatment.  Dr. LaReau saw her name on the roster and went to her room to visit.

 Mission, Values, Philosophy: An MVP is a person who exemplifies Good Samaritan Hospital’s core values, goes above and beyond the call of duty and strives to provide a holistic approach to health care.

•  Compassion – Unselfishly care for others, responding to others’ physical, emotional and spiritual needs.
• Equality – Recognize and appreciate people for who they are. Treat all people with respect, integrity and dignity.
• Excellence – Strive to do the best job possible. Pursue new ideas to improve care, service and quality.
• Partnership – Take a team approach to benefit customers, other associates, patients and Advocate Health Care.
• Stewardship – Solve problems rather than passing them on. Take responsibility for actions. Use time and resources wisely.