Committed to Excellence:

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DOWNERS GROVE—Providence Healthcare & Rehabilitation Center is pleased to announce that it has achieved INTERACT™ (Intervention to Reduce Acute Care Transfers) Center of Excellence status.

To achieve this status, Providence committed to a rigorous certification program that promotes reducing unnecessary hospital readmissions utilizing the INTERACT™ Quality Improvement Program (QIP). This includes interventions designated to improve the identification, evaluation, and communication about changes in resident status. INTERACT was first designed in a project supported by the Centers for Medicare and Medicaid Services (CMS). Now, thousands of post-acute providers across the country are using INTERACT.

“As an INTERACT Center of Excellence, we are fully committed to providing the highest level of quality, utilizing the evidence-based Quality Improvement Program,” stated Megan Tengerstrom, Providence Life Services Vice President of Operations. “This positions our organization as a recognized leader with the knowledge and skills to reduce unnecessary hospital readmissions.”

In order to achieve this designation, Providence committed to an intensive focus on the following:

· Delivering leadership and direction for implementing full INTERACT QIP implementation.

· Identifying best practice approaches for utilization of the INTERACT QIP.

· Maintaining INTERACT™ Certified Champions.

· Monitoring data and clinical outcomes to identify areas for performance improvement.

· Providing ongoing training and support for the care delivery team.

“Congratulations to Providence for joining the exclusive group of organizations who have achieved this important designation,” stated Dr. Joseph G. Ouslander, Project Director for INTERACT® and Senior Medical Advisor for Pathway Health.

Providence Healthcare & Rehabilitation Center offers long-term skilled nursing care, as well as short-term, award-winning sub-acute rehabilitation services in Downers Grove. For more information, contact them at phrc-dg@provlife.com or (630) 969-2900. You can also learn more at www.ProvidenceDownersGrove.com.

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