Community Corner

Evanston Announces Updates To Operations As Stay-Home Order Remains Through May

From trash collection to building permits, the city is providing updates to residents about its services during coronavirus closures.

April 28, 2020

Following Governor Pritzker's announcement that a modified statewide “Stay at Home” Order will be in place through May 31, the City of Evanston has announced updates to services and operations.

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Evanston 311 will remain open Monday through Friday, from 7 a.m. to 6 p.m., and for extended hours on Saturday, 8 a.m. to 4 p.m., throughout the month of May. Evanston 311 will be open on Sunday, May 3, from 10 a.m. to 2 p.m. Sunday hours will be determined weekly based on anticipated call volume. Residents can contact 311 by calling/texting 847-448-4311, online at cityofevanston.org/311, or using the Evanston 311 mobile app.

City Facilities

All City facilities, including the Morton Civic Center and recreation community centers, will remain closed to the public through May 31. Residents are encouraged to complete City business online at cityofevanston.org or by calling/texting 847-448-4311.

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Evanston Public Library facilities will remain closed to the public until further notice. Residents can access the library's digital resources and information at epl.org. Librarians are available to answer questions at 847-448-8630 and online by email and instant message. Additional library information and resources can be found at epl.org/closure_faq.

Parking Enforcement

Parking enforcement for non-safety related issues has been suspended through May 31. Parking enforcement officers will continue to issue fines for public safety violations, such as blocking a fire hydrant, stop sign, bike lane, or alleyway, or parking in a “No Parking” zone.

Street Cleaning

Street cleaning operations will continue in May in order to clear leaves and debris, and prevent flooding. Due to the Stay at Home Order, parking citations will not be issued. Residents are asked to comply with the street cleaning schedule posted on street signage and online at cityofevanston.org/streetcleaning to facilitate operations.

Trash Collection

Weekly trash, recycling, and food and yard waste collections will continue as normal. All items must be placed in the appropriate collection containers; no loose items will be picked up. Residents can now purchase yard waste stickers online. Stickers are also available at Jewel-Osco locations and Lemoi Hardware.

Building Permits

All permit types are now being accepted and issued. Plan review and permit applications can be submitted in pdf format only at permitdesk@cityofevanston.org. All required documents must be sent in a single email or the permit will not be processed. Permits shall be issued with recommended COVID-19 procedures and all workers must wear face coverings while performing work in Evanston.

Building inspection requests can be scheduled by calling or texting 847-448-4311. Most inspections will be performed remotely via photo/video. Inspectors will provide the resident or contractor direction on what is acceptable to show code compliance.

Meal Services

Free, cold breakfasts and lunches will continue to be served to youth ages 1 to 18 years old at locations throughout the city on Mondays from 1 p.m. to 4 p.m. at the following locations: Fleetwood-Jourdain Community Center, Robert Crown Community Center, Kamen Park David Wood Fieldhouse, and Mason Park. During Memorial Day week, meals will be served on Tuesday, May 26 instead of Monday, May 25. Community members can support this program by making a financial contribution at cityofevanston.org/youthmeals.

The City has partnered with Northwestern University's Office of Neighborhood and Community Relations to establish an emergency food pantry at James Park every Wednesday through the end of May, from 11 a.m. to 1 p.m. The pantry offers Evanston residents free, prepackaged boxes of food, including non-perishable items, produce, and protein. Boxes are distributed on a first-come, first-served basis

The Levy Senior Center and Fleetwood-Jourdain Community Center's Congregate Meal Program will continue to provide meals to seniors registered for the program on scheduled days. For more information, please contact 847-448-8250.

Visit the City’s COVID-19 web page for the latest information or call/text 847-448-4311. For convenience, residents may simply dial 3-1-1 in Evanston.


This press release was produced by the City of Evanston. The views expressed here are the author’s own.