Late Utility Bill Payment Notices And Shut-Offs To Resume

Press release from the Village of Glen Ellyn:

In response to the COVID-19 pandemic and the resulting financial challenges, the Village of Glen Ellyn suspended late payment fees and shut-offs for water customers. As the State of Illinois has moved into Phase 4 of the Restore Illinois Plan, the Village will resume late payment notices, fees/penalties and shut-offs effective August 2020.

If you have a delinquent account status, it is imperative that you contact the Village’s Billing Department at (630) 469-5000 if full payment cannot be made by the due date. For those customers struggling to pay their bills, please contact Village offices to discuss options available to you. The Village must be contacted by the due date.

The Village Civic Center is now open to the public with normal operating hours of 8 a.m. – 4:30 p.m. Monday through Friday. All visitors must enter through the north entrance of the Civic Center using the center door. Please follow the signage and stand on the floor markings that designate 6 feet of distance. A mask is required upon entry. You can also continue to make payments the following ways:

• Online: Payments can be made online via the Village’s website.
• Drop Box: Utilize the payment drop box, located in the front of the Civic Center.
• Mail: Payments can be made through the US Postal Service.

If mailing or paying through your bank online, please allow 7 business days for payment to be received and posted to your account.

Additional Info...

This press release was produced by the Village of Glen Ellyn. The views expressed here are the author’s own.