Palatine Warns Residents of ComEd Scam

Submitted by the village of Palatine

The Palatine Police Department has received several reports of scammers posing as ComEd employees calling homes and businesses.

The following is an alert sent out from ComEd:

Don’t Get Scammed

ComEd has seen an increase in reports of individuals calling ComEd customers and falsely claiming their electric service will be disconnected unless payment is made. These impersonators instruct customers to buy a prepaid credit card and call back to a different phone number with the personal identification number (PIN) or other personal information. They also use a tactic called “spoofing” to manipulate the Caller ID displayed phone number so that it appears as a ComEd number.

Stay Informed

ComEd representatives will never call you to ask you for cash or request that you purchase a prepaid credit card to make a payment on your bill. If you have concerns about the status of your account, call ComEd’s Customer Service line at 1-800-334-7661 (1-800-EDISON1).

If you believe you have been the target of a phone scam, ComEd urges you to contact the Illinois Attorney General’s office at 1-800-386-5438 (TTY 1-800-964-3013), or visit the Illinois Attorney General’s Protecting Consumers page byclicking here. For more information from ComEd, please click here.