Montgomery County 911 System Restored (Update)

Updated at 5 p.m.
Rockville, MD — Montgomery County’s 911 system is operating as normal Monday after being down for about two hours Sunday night and into this morning, emergency officials said.

During an emergency, the public should call 911 for an emergency response from police, fire and emergency medical services. If a caller hears a busy signal or is unable to get through on 911, the caller should contact 311 or the closest local fire station or police district station.

Montgomery County Police say the outage lasted from 11:10 p.m. to 1:09 a.m.

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Authorities reached out to county residents by social media and the Alert Montgomery warning system to share alternative ways to call for help. The County’s 3-1-1 call center was activated early Monday morning to assist.

Currently, Montgomery County’s 911 and non-emergency 301-279-8000 lines are functioning, but as repairs are made, there remains a possibility that a caller could receive a busy signal, police said.

In the event of an emergency, any caller who hears a busy signal or is unable to reach a 911 operator, should call 3-1-1 or 240-777-0311. Police officers and fire and rescue personnel are on duty at the MC311 call center to assist with any emergency calls.

Police District Stations

• Rockville Station 240-773-6070
• Bethesda Station 240-773-670
• Silver Spring 240-773-6800
• Wheaton 240-773-5500
• Germantown 240-773-6200
• Gaithersburg 240-773-5700

Anyone uncertain as to which police district serves a particular community should see:http://www.montgomerycountymd.gov/pol/districts/whatsmydistrict.html

Fire station addresses and phone numbers can be found online.

Public safety officials on Monday urged residents and business owners to determine now which Fire Rescue and Police locations are closest to them and not wait until there is an emergency.