Checks Coming To Some MA Taxpayers Under $141M TurboTax Settlement

MASSACHUSETTS — Some people in Massachusetts who used TurboTax to file their income taxes will soon receive checks under a $141 million class action lawsuit settlement with Intuit, the creator of the online tax preparation service, over claims it misled customers into paying for free tax services.

Taxpayers who paid for the service in tax years 2016, 2017 and 2018, but qualified for the Internal Revenue Service’s Free File Program, will receive the checks. The settlement came after attorneys general for all 50 states and the District of Columbia sued Intuit last year.

“TurboTax's predatory and deceptive marketing cheated millions of low-income Americans who were trying to fulfill their legal duties to file their taxes,” New York Attorney General Letitia James, who led the investigation, said in a statement Thursday when the settlement was announced. “Today we are righting that wrong and putting money back into the pockets of hardworking taxpayers who should have never paid to file their taxes.”

About 4.4 million people nationwide will receive a payment, which will range from $29 for customers who used the service one of the three years to $85 for those who used it all three years.

Under the terms of the settlement, Massachusetts will receive $2.3 million for tens of thousands of eligible consumers who were allegedly deceived into paying to file their federal tax return, the Massachusetts Attorney General's Office said in 2022.

"TurboTax’s misleading tactics caused millions of vulnerable consumers across the country to pay for tax preparation services that should have been free," said AG Maura Healey, at the time. "This nationwide settlement will bring money back to Massachusetts consumers who were harmed and prevent this deception from happening again."

Massachusetts taxpayers who used the service during those years don’t need to do anything. Those eligible for payment will be notified by email by Rust Consulting Inc., the fund settlement administrator. The checks will be mailed the second week in May and will continue arriving throughout the month.

However, eligible taxpayers who don’t receive payments by mid-June should contact the fund administrator through the website with their claimant ID, which is noted in the email.

There’s no need to file a claim, or to provide banking or other information.

More information is found on the settlement website.