Andover Warns To Expect Discolored Water Over The Summer

ANDOVER, MA — Andover residents may experience discolored water over the summer, but it is not a health concern, the town said Wednesday.

Water use increases over the summer, increasing the water system's pump rate. This results in more sediment being picked up, which might change the water's color.

"The discoloration is an aesthetic issue, and there are no health risks associated with discolored water," the town said.

The town offered the following tips for anyone who has discolored water:

• "Periodically run cold water to help flush the system; running an outside spigot, basement sink, or bath tub can help clear the water lines surrounding your home
• Take note of the time and date that the discoloration was noticed
• If you have experienced discoloration while washing clothing, the Water Department supplies a product that will help remove any discoloration. This product can be picked up at 5 Campanelli Drive from 8:00am – 4:00pm, Monday – Friday. Please call ahead at (978) 623-8860.
• If discoloration is still evident, report discoloration to the Department of Public Works Water Division at (978) 623-8860
• Residents can also report discolored water at www.andoverma.gov/311."

The Water Division tracks discolored water reports and takes necessary action, the town said.

"The town has accelerated its water main replacement schedule, quadrupling investments in water main replacements over the last five years," the release continued. "Additionally, the town deploys a comprehensive unidirectional water flushing program for the purpose of mitigating discolored water."

Christopher Huffaker can be reached at 412-265-8353 or chris.huffaker@patch.com.