Do You Have Balance Across..........

Do you have balance across the seven categories that all businesses must pay attention to in order to be successful? 

The strengths of the business owner are reflected in most businesses.  However, they are really good at one, two, or maybe three of the seven categories.  Successful business onwers make sure they get the people and systems in place to have all seven.

The seven categories:

1. Vision and Leadership (vision, mission,values)
2. Business Development (marketing, sales, research)
3. Operations and Delivery (develop a process that provides a consistent experience)
4. Financial Management (improve cashflow and profit by paying attention)
5. Customer Satisfaction (a critical category that demands a process, though few have one)
6. Employee Satisfaction (treat them well and they will do the same for your clients)
7. Community, Family, Self (how is your business impacting the world around you?)

For each category, ask yourself the following questions:

1. What is my current process?
2. What part of that process is working/not working, and why.
3. Create ownership by getting your employees involved.
4. Keep it simeple.  Don't give in to the temptation to write an Operations Manual - it will sit on a shelf and you'll never use it again.
5. Prioritize the ones that creat the most challenge.

Do you, the business owner and/or founder, have all seven categories working well?