Brookline To Re-Open COVID-19 Call Center

BROOKLINE, MA — Brookline will re-open its COVID-19 call center starting Friday, Dec. 24, according to Town Administrator Mel Kleckner and Interim Health Commissioner Patrick Maloney.

The call center gives residents an opportunity to ask non-medical questions specific to COVID-19 in Brookline. It will be staffed Monday through Friday from 10 a.m. to 4 p.m.

"With COVID-19 cases on the rise within our town and throughout the state, we feel that now was the right time to reopen the call center,” said Maloney in a statement. "We encourage residents to utilize the call center for any non-medical questions related to COVID-19 in Brookline, and we urge residents to continue to take preventive measures to stop the spread of this virus."

The number for the call center is 617-879-5636. Messages left after hours or on weekends will be returned the next business day. Residents also may email their non-medical inquiries to COVID19Info@brooklinema.gov.

Residents seeking answers to Brookline-specific medical or public health inquiries should continue to contact the Brookline Department of Public Health at 617-730-2000.

General COVID-19 questions that are not specific to the Town of Brookline should continue to be directed to the state 211 line.