Mayor Walsh Appoints Chief Digital Officer

Mayor Martin J. Walsh announced on Thursday the appointment of Lauren Lockwood as Boston’s first-ever Chief Digital Officer. 

According to a recent press release, Lockwood will unite and strengthen the City of Boston’s digital assets, including web, e-government, video, and mobile platforms, and lead a digital team responsible for transforming citizen experience in three major areas: digital media, digital services, and digital engagement. The position is part of the Department of Innovation & Technology’s (DoIT) leadership team and will report to the Chief Information Officer, Jascha Franklin-Hodge.

As Chief Digital Officer, Lockwood will take a full inventory of Boston’s digital assets, and find new ways to connect citizens to their government using convenient digital channels. These assets include the City of Boston website, the City’s cable television station, online transactions with the City such as paying parking tickets and reporting potholes, and social media channels. 

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