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Health & Fitness

As the Owner of a Small Business - How Do You Measure Your Week?

As the owner of an SMB - how do you measure your week. On a Friday night what's your top 10 metrics?

As the owner of a private company, how do you measure a good week? What are your jugular metrics when measured at 5 p.m. on a Friday night that give you the essential picture?

I know there are literally 100 Key Performance Indicators you can measure but if I gave you the chance to list just 10. You only get the chance to look at 10. What are your 10? Here is an example of a manufacturing business I'm helping to scale. Each one relates to the week just ended:

10 Friday Night Jugular Metrics

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  1. The week's Shipped Sales Invoices in Dollars
  2. Total Sales Invoices
  3. Purchase Orders Received in Dollars
  4. Leads generated Inbound Calls and Web Forms
  5. Unique Visitors to the Web Site
  6. New Leads entered into ACT/Sage CRM
  7. Customer Support Calls Unresolved
  8. New System Installations Completed
  9. Cash Receipts in Dollars
  10. Bank Balance

All metrics are added to a graph - 10 graphs with previous year numbers already on the graph. Habits like this can drive businesses. They can create a velocity. What's your top ten?

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