SeeClickFix - Citizen Reporting of Non-Emergency Issues in Wenham

The Town of Wenham has partnered with SeeClickFix to announce a new platform that will allow citizens to report quality-of-life issues and request municipal services.

With the free SeeClickFix mobile app and web tools, Wenham citizens will now be able to provide Town staff with pictures, videos, specific descriptions, and more — valuable information needed to get the job done efficiently. In addition, the SeeClickFix platform provides Town officials with a centralized issue management system to manage issues from creation to resolution — engaging Wenham citizens throughout the process.

“We are excited to announce the launch of this dynamic mobile application that provides a new forum for residents to engage with the Town. This platform will allow us to be more transparent to residents in responding to local issues, and will also create a data collection system that will help streamline daily work flow and support better asset management.”

--Peter Lombardi, Wenham Town Administrator

"It has been incredibly rewarding to see the SeeClickFix community grow across the state of Massachusetts. And now, we’re proud and honored to bring SeeClickFix to the Town of Wenham. It’s exciting to watch a town partner with their residents to improve their community through better efficiency and transparency.”

--Robin Ladouceur, Government Program Lead at SeeClickFix for the Northeast

The SeeClickFix mobile app is available for download on Android [LINK] and iPhone [LINK]. In addition to the mobile apps, citizens can send reports to the Town of Wenham’s website http://www.wenhamma.gov/seecli... and SeeClickFix http://en.seeclickfix.com/.

SeeClickFix was founded in 2008 to empower citizens with tools to publicly document quality of life concerns in their neighborhoods. By radically improving the quantity and quality of this data, SeeClickFix was quickly adopted by local governments, who needed a better way to receive information from citizens.

This exchange helped to build one of the largest neighborhood networks in the world — upon which public agencies and public citizens engage to improve communities. Today, SeeClickFix has official partnerships with hundreds of cities, engaging hundreds of thousands of citizens in the resolution of millions of issues.

SeeClickFix has worked with government partners to develop municipal management tools on top of this citizen network. As SeeClickFix is adopted into the everyday lives of government users, the benefit of the engaged citizen base continues to grow.