Numbers Show Hingham Trains Have Been Running On-time

The Massachusetts Bay Commuter Railroad posted its best single-month of performance since June of 2009 in December 2011 with an on time percentage of 92.8percent.

Hingham’s Greenbush Line is part of the MBCR and for the month of December the trains that run through Hingham were 98.2 percent on time. According to Andrea Wheeler, a MBCR representative the on-time trend is continuing into this year and thus far in January it has been  94.4 percent on time.

According to MBCR General Manager Hugh J. Kiley Jr., the improvements resulted from a renewed spirit of collaboration with the MBTA, a new senior management team at MBCR, and significant investments into service improvement initiatives.

“MBCR worked relentlessly in partnership with the MBTA to improve every aspect of our performance, especially after the tough start to the year,” said . Kiley Jr. in a press release. “Both organizations are pleased that the hard work has translated into excellent results for customers.”

Accounting for factors beyond MBCR's control, the commuter rail company posted a 96.1 percent "adjusted” on-time rate in December. For the year, MBCR posted an adjusted on-time percentage of 95.1 percent, meeting its contractual goal of 95 percent adjusted.

According to the MBCR, the train service has reached their expected goal six of the past eight years, including the past three years. The company reported a 96 percent or better performance seven months during 2011.

 MBCR and the MBTA attribute the success to the renewed partnership between the two organizations in 2011 and MBCR’s new senior management team. The intense focus of the new management resulted in hiring 25 new conductors and 13 new engineers and the purchase of over $500,000 worth of equipment for winter weather months.