Walter Pollock joins Tracy Chevrolet-Cadillac as service manager.

For nearly 25 years, Tracy Chevrolet Cadillac has developed a standard for first-rate customer service and straightforward, bottom-line pricing. That reputation not only attracts customers, but top-flight automotive professionals like recently named Service Manager Walter Pollock.

A native of South Boston, Pollock brings 35 years in the automotive industry to the table. In his capacity as service manager, he will oversee Tracy’s repair and service department.

“People are keeping their automobiles longer than ever before. That makes our service department the primary caretakers of the relationships we have with our customers. That’s why we are grateful to have someone of Walter’s stature and experience to lead our service department,” said Jeff Tracy, president of Tracy Chevrolet Cadillac.

A native of South Boston, Pollock is a decorated veteran of the United States Marine Corps and served during the Vietnam War. He holds a bachelor of arts degree in business administration. Prior to his current position with Tracy Chevrolet Cadillac, he worked at Herb Chambers as the Director of Fixed Operations for Chevrolet in Danvers and Cadillac in Lynnfield.

“There’s a real family atmosphere here at Tracy Chevrolet Cadillac that starts with Jeff Tracy and permeates throughout the whole organization,” said Pollock. “Cap that off with a much shorter commute and I’m extremely happy with my decision.”

Pollock resides in Carver, Massachusetts with his wife Gail. The couple has four adult children and six grandchildren.

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