Business & Tech

Is Journeys Unlimited Travel Still Open?

Little activity at Main Street storefront.

Question: Do you have any idea what’s going on with this ?

Answer: We received this question from reader Lynda Casaubon earlier this month. She had placed a $400 deposit on a trip to Egypt scheduled for April and had been looking to pay the balance since January but had been unable to connect with Travel Agent Mark White (with whom she had booked the trip in November) or Journeys Unlimited owner Kathy Kourkoulos.

We made some inquiries, hoping to be able to provide Lynda with some answers.

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According to the owners of neighboring businesses, no one had been working out of the Journeys Unlimited offices, 1269 Main St., since around Christmas.

The office remains fully furnished and there is no indication that it has gone out of business. However, our attempts to reach Mark White and Kathy Kourkoulos via email, phone and Facebook were unsuccessful.

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This week, Lynda said she did manage to find another phone number for Kourkoulos and was able to connect, explain the situation and request a refund, as it appears the trip was not booked. According to Lynda, Kourkoulos said she is involved in a legal dispute with White and promised to get back to her.

"I'm hoping she gets back to me," said Lynda. "(Including) my visas for the trip, they owe me $450 ... (I'm) out my deposit and out of my trip."

 

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