We're Making the Supplemental Security Income Program More Efficient

Millions of Americans rely on Supplemental Security Income (SSI) to help meet their basic needs. Last year, we created the SSI Improvement Team to make the SSI program more efficient. The team’s goal is to speed up SSI processing, reduce payment errors, use more automation, and help recipients better understand and comply with program rules. By working efficiently, using new technology, and making our rules simpler, we can handle SSI claims faster and more accurately.

SSI is a complex program, and it takes a lot of resources to run. It also accounts for a large share of payment errors. The new team is working with experts inside and outside the agency to find ways to improve the SSI program. They have reviewed more than 215 suggestions and are putting the best ideas into action.

Some important improvements include:

• Payroll Information Exchange (PIE): Now fully in place, PIE lets us record monthly wage reports for SSI recipients. This helps prevent payment