Business & Tech
Do You Want Vulgar Sexism On That Pizza?
Manager was fired for being rude to customers, but before he left, he entered a message that would be printed on customer's future receipts.
WEST BLOOMFIELD TOWNSHIP, MI – A West Bloomfield woman says she got an extra topping of vulgarity when she ordered a pizza for pickup.
Keenyatta Robinson said she and her teenaged daughter ordered a pizza from Domino’s on West Haggarty and found vulgar, sexist comments printed on the receipt. She ordered another pizza.
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And then it happened again.
“So I called and placed another order,” Robinson told WXYZ-TV. “When I came to pick it up that receipt had the same vulgar language.”
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Robinson said the note may have been in retaliation after she complained twice to the manager about order mix-ups.
“They told me I was complaining too much and they couldn’t serve me anymore,” she said.
Ronnie Asmar, Domino’s director of operations, told the TV station the manager who refused to serve Robinson was fired for being rude to customers, “but his parting gift to us was putting that vulgar comment in her phone number’s notes.”
The note doesn’t appear on the screen when orders are taken, but it was printed on receipts until the comment was removed from the system, Asmar explained.
Asmar said the former manager’s actions don’t represent Domino’s corporate values, or those of the its employees, who he said feel terrible that they didn’t notice the comment. The company offered Robinson an apology and a gift card.
“Obviously there is no excuse for what happened,” Asmar said. “We are sorry about it.”
But Robinson said she’ll get her and her daughter’s Friday night pizzas somewhere else.
“I will never eat here again,” she . “Ever. In my lifetime.”
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