Try reading between the lines.

Jack’s Winning Words 2/12/14
“There’s always a little truth behind ‘just kidding,’ a little emotion behind ‘I don’t care,’ a little pain behind ‘I’m OK,’ a little need behind ‘Leave me alone.’”  (Truth Quotes)  Good Human Resource people are able to read between the lines when handling personnel issues.  The ability to pick up on the hidden meaning of words would serve us well in getting along with people.  Be on the lookout for unspoken messages.    ;-)  Jack