Why Penneys was a success

Jack’s Winning Words 8/23/13
“I never would have amounted to anything were it not for adversity.  I came up the hard way.”  (J.C. Penney)  Penney’s is close to folding.  Where is old “J.C.” when he’s needed?  The first Penney’s store was called, “The Golden Rule,” and the clerks were instructed to treat customers as they, themselves, would like to be treated.  I would suggest going back to that idea…if Penney’s were to ask for my advice.    ;-)  Jack