Business & Tech

Travelers in the Twin Cities React to #DeltaMeltdown2016

By early Tuesday morning, Delta announced it had cancelled more than 500 flights​ as it worked to resume operations.

Problems for Delta Air Lines, the largest carrier at Minneapolis-St. Paul International Airport, continued Tuesday as the company recovered from a major system-wide failure that grounded flights across the world Monday.

By early Tuesday morning, the airline announced it had cancelled more than 500 flights as it worked to resume operations.

The system-wide outage that the company experienced Monday started with a power outage in Atlanta around 2:30 a.m. In a statement, Georgia Power said the company experienced an "equipment failure" that caused the outage.

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Minnesota Public Radio reported that Delta customers flying out of MSP experienced relatively few hassles compared to other airports, but plenty of disgruntled travelers in the Twin Cities took to social media to vent their frustration:

Throughout the country, Delta customers began using the hashtag #DeltaMeltdown2016 in their tweets.

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Following the outage and extensive cancellations, Delta CEO Ed Bastian apologized to customers.

The airline is offering hotel rooms and accommodations to some stranded passengers whose cancellation requires an overnight stay. Delta said it is also offering compensation to customers who have been significantly affected.

Image: Tony Webster via Flickr /Creative Commons

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