What is Performance-Based 360 Feedback?

There is perhaps no more valuable tool in a business setting than feedback. Companies rely on feedback from customers to perfect their services, while executives use feedback from their boards of directors to help them meet their financial metrics. On both an individual and organizational level, feedback acts as a mechanism for recalibrating behaviors to ensure optimal performance on both an individual and organizational level. 

Organizations turn to 360 degree feedback providers to help employees gain a comprehensive assessment of their skills and weaknesses from multiple raters with whom they interact regularly. Employees are then tasked with developing an action plan for addressing these concerns as they evolve professionally.

CCi Surveys International is a 360 feedback industry pioneer with more than 30 years of experience providing businesses with the tools they need to assist employees and leaders as they seek to evolve their own performance. CCi can provide our clients with Web-based off-the-shelf surveys, customized questionnaires, train-the-trainer programs or other consulting services, depending on their unique needs. 

By using a 360 performance review tool provided by CCi, businesses can guarantee that their employees are able to understand the best path forward toward fine-tuning their workplace performance. When employees create action plans that help them sharpen their own talents, enhanced organizational performance is certain to follow.

Performance  appraisals and team-building strengthen institutional bonds

In today's business world, where rapid-fire, high-stakes decisions dominate day-to-day operations, workers may not have time to reevaluate how exactly they go about fulfilling their workplace obligations. This valuable reflecting time   requires a worker to honestly assess his or her strengths and weaknesses, and   then plot a course for modifying their more entrenched behaviors where they   may be lacking. It also is contingent upon feedback from coworkers.

On their most broad level, 360 evaluations allow all colleagues to weigh in   anonymously on the performance of their peers, without fear of repercussion   or ostracization in the workplace. By hearing from multiple raters, employees   can glean new, objective perspectives of their performance and how they can   be more effective team members. 

After reviewing their 360 degree assessments, workers are better able to understand where they are professionally, where they want to be and how they can get there. The 360 feedback process can be painful for some, especially those who receive scathing assessments, but it can ultimately illuminate individual shortcomings that are curtailing maximum organizational  performance. 

Leaders adjust techniques when aware of strengths and weaknesses

Whatever an individual's inherent leadership skills may be - communication, charisma, perseverance - additional opportunities to foster and refine these traits will always exist. No matter how talented a leader may be, some in positions of power may not be aware of - or be unwilling to admit - their shortfalls, which can breed resentment among other organizational stakeholders.  

CCi's 360 leadership assessment helps organizations aggregate feedback from individuals at a variety of different levels of a business and allows leaders to   formulate their own self-improvement and development plan based on the   findings of our surveys. This specific tool, along with 360 coaching, can   facilitate succession planning, as it can assist prospective leaders as they   hone their skills before taking on greater leadership responsibilities.

CCi Surveys International helps organizations build from within

Feedback is an invaluable tool for any organization trying to leverage better performance out of its employees. Without feedback, employees could undermine a company's success through repeated negative behaviors. In today's competitive business environment, organizations and their individuals cannot afford to refuse to adjust their course and constantly adapt.

Since 1976, CCi Surveys International has provided organizations around the world with its proven performance-based, 360 assessment tools, along with customized surveys and consulting services. A comprehensive 360 degree assessment can have far-reaching, positive effects, especially when that process is entrusted with CCi.