Maxwell Promoted To Retail Training And Development Officer At The Merrimack

CONCORD, NH — Merrimack Country Savings Bank (The Merrimack) congratulates Ivana Maxwell on her promotion to Retail Training & Development Officer.

In this role, Maxwell will manage the required training programs for retail employees to optimize performance and ensure an excellent banking experience.

“This is a well-deserved promotion for Ivana, who has proven to be a successful leader,” Julie Bushaw, the Vice President Retail Sales/Services Staff Development & CRA for The Merrimack, said. “With hands-on experience working in retail banking, I’m confident Ivana will thrive in this position.”

Maxwell started her career at The Merrimack back in 2016 as a Teller and was promoted a year later to Universal Banker. In 2019, she was promoted to Branch Services Trainer and was responsible for educating and training existing employees on new processes and software.

Maxwell is a 2023 graduate of the Northern New England School of Banking and is currently enrolled in the Leadership Greater Concord (LGC) Program and Leadership Foundations Certificate Program with University of New Hampshire. A member of the Concord community, Maxwell is an active volunteer with the Rock N’ Race for the Payson Center for Cancer Care. She resides in the Capital City with her husband and son.

Merrimack Style is treating everyone — customers, employees and community members — with dignity, care, respect and compassion. Founded in 1867, The Merrimack has served the people, businesses, non-profits and municipalities in Central and Southern New Hampshire for 157 years. In 2024, The Merrimack was recognized as “Best Bank” by the Capital Area People’s Preferences or CAPPIE Awards for the 15th year in a row.

Merrimack County Savings Bank is a mutual savings bank that benefits local depositors, borrowers, and surrounding communities instead of stockholders on Wall Street. To learn more, visit any of their local offices in Bow, Concord, Contoocook, Hooksett, Nashua, Windham, and now open in Henniker; call 603-225-2793 or visit themerrimack.com.

Submitted by Merrimack County Savings Bank.