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Neighbor News

Beware Of Social Security Scams

We Want To Help You Protect Your Information By Helping You Recognize A Social Security Imposter

Scammers go to great lengths to trick you out of your personal information. We want to help you protect your information by helping you recognize a Social Security imposter.

There’s a widespread telephone scam involving callers claiming they’re from Social Security. The caller ID may even show a government number. These callers may tell you there’s a problem with your Social Security number. They may also threaten to arrest you unless you pay a fine or fee using gift cards, pre-paid debit cards, a wire transfer, or cash. That call is not from us.

If you receive a suspicious call from someone alleging to be from Social Security, please:

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  • Hang up right away.

  • Never give your personal information, money, or retail gift cards.

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  • Report the scam at oig.ssa.gov/ to Social Security’s law enforcement team at the Office of the Inspector General.

  • Social Security will not:

    • Threaten you.

  • Tell you that your Social Security Number has been suspended.

  • Call you to demand an immediate payment.

  • Ask you for credit or debit card numbers over the phone.

  • Require a specific means of debt repayment, like a prepaid debit card, a retail gift card, or cash.

  • Demand that you pay a Social Security debt without the ability to appeal the amount you owe.

  • Promise a Social Security benefit approval, or increase, in exchange for information or money.

  • Request personal or financial information through email, text messages, or social media.

  • Social Security will:

    • Sometimes call you to confirm you filed for a claim or to discuss other ongoing business you have with them.

    • Mail you a letter if there is a problem.

  • Mail you a letter if you need to submit payments that will have detailed information about options to make payments and the ability to appeal the decision.

  • Use emails, text messages, and social media to provide general information (not personal or financial information) on its programs and services if you have signed up to receive these messages.

  • Please share this information with your family and friends.

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