Proposed NJ Bill Could Allow Walk-Ins At Driver's License Centers

NEW JERSEY — For several years, New Jerseyans hoping to renew their driver's license or vehicle registration have been required to make an appointment before heading to the nearest Motor Vehicle Commission center. A bill moving through the state legislature could change that.

Bill S2354, introduced last year by Sen. Shirley Turner (D-Mercer), would require the New Jersey Motor Vehicle Commission to once again provide walk-in services to customers at all 11 agency locations across the state.

The legislation calls for walk-in services to be offered at least two full days per week, according to the bill's text. It would also require the MVC to accommodate all walk-in customers on a first-come, first-served basis.

“While the Motor Vehicle Commission’s shift to online services and scheduled appointments has improved customer satisfaction, it has created challenges for groups with limited access to smartphones, computers, or the internet, making it harder for them to obtain services,” Turner said in a statement obtained by New Jersey 101.5.

She continued, “Providing walk-in service at least two days a week will improve accessibility even further for people who face technological barriers.”

The bill was unanimously approved by the Senate Transportation Committee in early December. It has since been referred to the Senate Budget and Appropriations Committee. An identical measure is also moving through the General Assembly.