Chatham Home Care Agency Earns Top 100 Award

Chatham – Right at Home of Morris & Union Counties announced today that it received the distinguished 2025 Best of Home Care® –Top 100 Leader in Experience Award. This is awarded from Activated Insights, the leading firm in experience management for post-acute care. The Top 100 Leader in Experience Award is the highest recognition awarded by Activated Insights and is only awarded to 100 home care businesses in North America. Recipients must consistently rank among the very highest in 10 or more quality metrics. As a Top 100 Leader in Experience Award recipient, Right at Home is recognized among the very best home care providers participating in the nationwide Activated Insights Experience Management program.

"Being named a Top 100 Leader in Experience is a tremendous achievement for Right at Home.” says Jackie Major, Owner & Director of Operations. “Our Caregivers, Nurses and office staff are the heart of our company, and their compassion and dedication are what make us stand out. This award reflects their unwavering commitment to providing the highest quality care to our clients. My family started our office of Right at Home in Chatham over 22 years ago, and the mission has remained at the core of our services, to improve the quality of life for those we serve.”

This recognition underscores Right at Home's unwavering commitment to exceptional care and continuous quality improvement. Each year, Activated Insights conducts monthly interviews with 10% of clients and employees, resulting in consistently high satisfaction ratings across key areas like caregiver training, compassion, and communication. This valuable feedback fuels Right at Home monthly team satisfaction meetings, where targeted goals are set to elevate the client and caregiver experience.

The Best of Home Care® – Top 100 Leader in Experience Award highlights the top-performing home care businesses in the nation. Activated Insights believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.

“At Activated Insights, our mission is to help post-acute care businesses create an experience that goes beyond client and caregiver expectations; ultimately improving outcomes for all stakeholders in the care continuum,” says Bud Meadows, Chief Executive Officer of Activated Insights. “When we see agencies like Right at Home that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. Right at Home has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”

To find out more about Right at Home’s commitment to experience, please visit http://www.rightathome.net/morris-union or call (973) 701-9832.

About Right at Home of Morris & Union Counties

John and Juanita Major opened Right at Home of Morris & Union Counties in Chatham, NJ in 2003. Their daughter, Jackie Major, of Madison, NJ, joined the business in 2012, and proudly co-owns and operates the business. Dealing with aging family members over the years was an inspiration for the Majors to start a business that assists seniors and serves the community that they live in. Right at Home provides professional Caregivers to help their clients stay independent at home. Caregivers can help with personal care, such as bathing and dressing, and provide companionship, meal preparation, and stand-by assistance. They can also assist in specialized situations, such as recovery at home, Alzheimer's and dementia support, and live-in care. Right at Home’s mission has always been to improve the quality of life for the seniors and adults with disabilities they serve. Their dedicated team of caregivers and office members work tirelessly to care for clients. Meet the local team here: https://www.rightathome.net/morris-union/about-us/our-people

About Activated Insights

Activated Insights enables long-term care and post-acute care providers to optimize every interaction with employees and clients. By offering comprehensive capabilities in recruitment, training, retention, and experience management, we enable organizations to enhance care quality and boost employee engagement. Our data-driven approach, including industry benchmarking and recognition programs, helps providers improve satisfaction, reduce turnover, and achieve operational excellence. Activated Insights is dedicated to elevating the care experience across the continuum of home-based care, senior living, to post-acute care. For more information, visit: https://activatedinsights.com/.