'My Mom Fall Down And Can't Talk:' 4-Year-Old NJ Girl's 911 Call

FRANKLIN, NJ — "My mom fall down and can't talk."

That's the first thing 4-year-old Isla Glaser of Franklin Township said when she called 911. A call that ended up saving her mom's life.

Franklin Township police released the 911 call that occurred on Dec. 6 just before 8 a.m., when a brave and quick-thinking Isla called 911 and remained calm as she talked with a police dispatcher. Isla can be heard also talking to a police officer through a locked front door as he walks her through how to open it. (Hear the entire call below)

• See Related: 4-Year-Old Somerset Girl Calls 911, Saves Mom's Life

Isla told police that her mom fell down and needed help. She gave all of the necessary information to the dispatchers to help get police to her house on Bartle Road in the Somerset section of the township, police said.

When Officers Frank Mahon and Michael Casey got to the home they couldn't get inside because the door was locked. They were able to talk to Isla through the door and instruct her to drag a chair to the door so she could reach the lock, police said.

After Isla unlocked the door, first responders went inside and began to help her mother, Haley Glaser, who was unconscious on the floor, police said.

"Despite Isla's tender age, she showed a great deal of poise and bravery, but it didn't stop there," police said.

While responders were helping Haley, Isla began to care for her three younger siblings who were ages 2.5 and twin 1 year olds by giving them breakfast and assuring them that "mommy was going to be OK."

Haley was transported to a local area hospital where she was admitted and treated for four days. She is now home and recovering.

"If not for the swift and sure actions of Isla, this could have had a very different outcome," police said.

Listen to the call as released Wednesday by Franklin Police below (some personal information has been redacted out as per the family's request):

You can also read a transcript of the call to 911 as released Wednesday by Franklin Police. Some portions are inaudible.

Dispatcher: 911 What is your emergency?

Isla: Um my mom fall down and cant talk.

Dispatcher: Your mom fell down?

Isla: Yeah and she can't talk.

Dispatcher: She can't talk?

Isla: No.

Dispatcher: Is she sleeping?

Isla: No.

Dispatcher: Are her eyes open?

Isla: No.

Dispatcher: What address are you at?

(redacted)

Dispatcher: How old are you?

Isla: Four.

Dispatcher: Four?

Isla: Four.

Dispatcher: What's your name?

Isla: Isla.

Dispatcher: What's your name?

Isla: Isla.

Dispatcher: Isla? Where in the house are you?

Isla: Ummm. I'm on.. umm. I'm in, I don't know.

Dispatcher: Are you in the kitchen? In the bedroom? In the TV room?

Isla: I'm in the kitchen.

Dispatcher: Is anyone else home?

Isla: Yeah.

Dispatcher: Who else is home? Who else is in the house with you?

Isla: My sister and my brothers.

Dispatcher: How old are your sister and brothers?

Isla: My sister is 2 and my brothers are 1.

Dispatcher: Does your mom have any boo boos?

Isla: Uhh no. She's just sick and she has a fever.

Dispatcher: She's sick and has a fever?

Isla: Yeah

Dispatcher: Where's your dad?

Isla: My dad is at work

Dispatcher: He's at work?

Isla: Yeah

Dispatcher: Did you try to wake your mom up?

Isla: No

Dispatcher: No?

Isla: Yeah

Dispatcher: Well did you try tapping her on the arm?

Isla: I tried.

Dispatcher: You tried? Do you want to try again?

Isla: Yeah. I tried again.

Dispatcher: Ok, try pulling her on the leg.

Isla: I tried.

Dispatcher: You tried?

Isla: Yeah.

Dispatcher: Ok when the officers get there they are going to try knocking on the front door. Is the door unlocked?

Isla: No.

Dispatcher: When they get there can you unlock the door for them?

Isla: Sure.

Dispatcher: Ok, I'll let you know when they are there, hang on with me until they are there.

Isla: Ok.

Dispatcher: Our officers are there and they are going to knock on the door. (barking in background) Do you have dogs at home?

(Barking)

Isla: Stop barking! Stop!)

inaudible with barking

Isla: I can't open it, I can't reach it

Dispatcher: What did you say? You can't what?

Isla: I can't reach it... stop puppy stop! Stop puppy stop! I can't.

(hear officers talking to Isla through the door)

Isla: Puppy downstairs!

Officer through the door: How many dogs are there?

Isla: Three.

Officer: Hi doggy hi doggy. Can you get one of those chairs?... Turn left.. Yeah!

End of recording.

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