Livingston Police Roll Out Senior Citizen Robo-Call Service

The Livingston Police Department is offering a new program to check on the daily welfare of senior citizens or special-needs persons living alone in the township.

According to a release, the Daily Reassurance Program is a free service where a computerized system (Swiftreach) will automatically telephone an individual’s residence on a daily basis to ensure their well-being.

The person will receive the following pre-recorded message:

“This is the Livingston Police Department. If you are okay, press 1; if you need help, press 2.”

According to the LPD, multiple languages are supported to ensure recipients receive their voice message in their native language.

WHAT HAPPENS IN CASE OF EMERGENCY?

If the person presses the number “2” or fails to press any number, the person’s emergency contacts will immediately be notified that something may be wrong with the individual and to contact them right away, the LPD stated.

If the phone is not answered, the system will automatically try to call the recipient two more times before contacting the emergency contact.

Emergency contacts may be family members, friends, or neighbors. If no one is available to be a contact, the police department may be used if approved by the Chief of Police.

It is important to understand that this service is not intended to take the place of the Lifeline, Life Alert, or any similar services which a person is now using, the LPD stated in a release.

Application forms can be picked up at Police Headquarters or online here. Once completed, the forms can be dropped off at Livingston Police Headquarters..

For more information, contact the Community Policing Unit at (973) 992-3000, ext. #3600, or email jklapal@livingstonnj.org.