BERGEN COUNTY, NJ — Twenty-five people were rescued after a ski lift stalled at American Dream's Big Snow attraction on Friday night, a spokesperson confirmed.
"The lift at Big Snow was temporarily paused for approximately 30 minutes on Friday due to a mechanical issue," said Brianna Cortez on Monday.
She said that within a half hour, the staff used a backup motor to bring the guests down safely. There were no injuries.
"All guests were safely unloaded using the lift’s backup motor system, and at no point were any guests in danger," she said.
The incident was near closing time, she said. The system was repaired, tested, and ready to go the next day, she said.
Guests were given complimentary return vouchers for their loss of time.
The attraction — one of more than a dozen at the sprawling New Jersey retail/entertainment complex on Route 3 — is considered the country's only indoor, year-round ski and snowboarding attraction.
East Rutherford's fire and police departments did not respond to a request for comment by press time.
For more information on American Dream, and new attractions and restaurants coming to the Bergen County-based complex, read more: 11 New Restaurants, Stores Coming Soon To American Dream Mall
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