Business & Tech

Verizon Strike Update: Day 24, Protest Arrests, Bargaining Continues

Catch up on the latest news about one of the largest worker strikes in recent American history.

Editor's Note: This article is part of a series. Catch up on the latest news update here.

May 6, 2016 – As the Verizon worker strike of 2016 heads into its 24th day, both sides appear to be digging in for a protracted battle.

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Members of the International Brotherhood of Electrical Workers (IBEW) and the Communications Workers of America (CWA) launched a “Day of Action” on Thursday, reportedly holding protests at 400 locations nationwide, including an action outside a Verizon shareholder meeting in Albuquerque that ended with 15 arrests.

See photos from Thursday’s protests below.

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Meanwhile, Verizon representatives met with union teams on Thursday for another bargaining session.

The IBEW reported:

“The bargaining team met with the company today to address our CWA bargaining partner’s concerns for their long term service difficulties. Although we bargain jointly, there are proposals that are specific to one union or the other. Today, the CWA presented the company with multiple proposals on how to address this issue in each of their locals. The company came back to the table and rejected each of those proposals. The committee also received information regarding the company’s proposals on call sharing and benefits.”

According to the CWA:

“The Mid-Atlantic Bargaining Committee met with the company today. The union passed several proposals on overtime administration. The company later rejected the proposals claiming they would restrict its ability to manage the business. The committee challenged the company’s rejections citing the stressful work environments that have been created by the excessive amount of overtime technicians are forced to work throughout Mid-Atlantic. The union committee pointed out to the company the cost of the excessive overtime compared to hiring additional workers. This still did not result in any movement on the company’s position.”

Verizon hasn’t provided any recent bargaining update on their website or via its media channels. But on Wednesday, the communications giant posted a Twitter notice that read:

“Help serve our customers during the strike in DC, DE, MD, NJ, NY, PA and VA.”

Verizon provided a link to its job search page with the post.

Help serve our customers during the strike in DC, DE, MD, NJ, NY, PA and VA.

Apply here: https://t.co/R3tY38YEVT pic.twitter.com/VefNu0z9LC

— Verizon Labor Facts (@VZLaborfacts) May 4, 2016

Photo: Stand Up To Verizon, Facebook


HISTORY OF THE STRIKE

Contract talks between Verizon and members of the International Brotherhood of Electrical Workers (IBEW) and the Communications Workers of America (CWA) began in June of 2015.

The workers’ last contract expired on August 1, 2015.

Employees in nine Northeast and Mid-Atlantic states plus Washington, D.C. began striking on April 13.

Since then, strike activities have taken place up and down the Eastern Seaboard.

Bargaining efforts between Verizon and the unions remained mostly stagnant through the first weeks of the strike.

On April 21, Verizon released a statement that claimed the company has been the victim of 24 recent “suspected incidents of sabotage” in five states.

As the strike reached week three, union leaders and workers released photos and videos that alleged the company’s replacement workers weren’t up to the task and were creating safety issues.

Complications resulting from the strike have reportedly caused lengthy service delays for the company's 140 million customers who use Verizon for cable television or Internet connections and even longer waits for new subscribers wanting Verizon's FIOS and mobile services.

On April 28, 2016, Verizon's Chief Administrative Officer Marc Reed announced that the company has put its “last, best and final offer” on the table.

Verizon presented each of the striking workers’ bargaining units – the New England, Mid-Atlantic and New York IBEW and the New York/New England and Mid-Atlantic CWA – with separate contract offers, which can be seen here.

“Unfortunately, their ‘last and best’ was little more than the same old [expletive]," union leaders with the CWA District 1 bargaining team wrote after the April 28 meeting.

“We will continue bargaining and striking until we get the contract that you deserve,” union leaders concluded.

Verizon officially cancelled health benefits for striking employees on May 1.

Reed reported an unfruitful bargaining meeting with the Mid-Atlantic unions on April 29, and an equally unsuccessful meeting with the New York/New England units on May 2.

“We met with the New York/New England unions and they made a proposal that was not constructive,” Reed stated. “We rejected the unions’ proposal and reiterated that they have our last, best, final offer.”

Union leaders reported that they made some “compromise proposals” in several areas during the May 2 meeting, designed to “kick-start the bargaining process.”

“The company completely dismissed our proposals without even asking clarifying questions,” CWA leaders reported.

Striking Verizon workers – acting under the banner of the “Stand Up To Verizon” coalition – launched a national “Day of Action” on May 5.

THE ISSUES

Union representatives are alleging that even though Verizon made $39 billion in profits over the last three years, the company wants to “gut job security protections, contract out more work and send jobs overseas, and require technicians to work away from home for as long as two months without seeing their families.”


Verizon summarized its April 28 contract offer in a series of online videos that were immediately criticized by union leaders.


WAGE INCREASE

Verizon has stated that the striking employees have a wage and benefit package that averages more than $130,000 a year.

However, union leaders have asserted that the average salary of the striking Verizon workers is closer to $74,000 a year.

“Customer service reps average about $69,000 a year, and highly skilled technicians, who install or service FiOS and have five or more years of experience, top out at $84,600 in New York and about $76,000 elsewhere.”

According to Verizon, workers would receive a 7.5 percent salary increase over the term of the proposed contract, up from a previous offer of 6.5 percent.

However, union leaders have stated that the increase was made to trick workers into glossing over the rest of the company’s offer.

“If you [look further], you will find that the 7.5 percent will be eaten up by paying more for prescriptions, co-pays, deductibles and premiums,” union representatives stated. “Your gas cost will also increase due to travel above your current commute.”

JOB SECURITY

According to Verizon, if the unions agree to certain “workforce flexibility proposals,” job security for currently classified workers will continue for the term of the contract.

But union representatives counter that the proposal is a “path to eliminate all of us.”

Union leaders charged that the “workforce flexibility proposals” will mean:

  • “We agree to sell out our members hired prior to August of 2003 and allow them to be transferred an additional 50 miles from the commute they have now”
  • “We agree to close 11 offices and force 123 members to drive up to an additional 70 miles one-way”
  • “[We agree to] a ‘special incentive offer’ for jobs [Verizon] contracts out with no guarantees of backfilling those jobs with internal or external hires”

PENSION

Verizon stated that under the proposed contract, workers who currently participate in the company pension will continue to earn service credit up to a maximum of 30 years, in addition to three, 1 percent annual increases.

“If you already have 30 or more years of service, you will keep everything you’ve already earned and you will receive the pension increases (assuming you are on payroll as of the date of each increase) but you will not earn any additional service credit,” Verizon stated.

In addition, the company match for employees’ 401K plan will continue, according to Verizon.

Union leaders claim that in layman’s terms, the company is attempting to “freeze the pension plan for eligible associates at 30 years.”

“They are also proposing to modify the cash out option,” union leaders stated. “The calculation method proposed will significantly reduce your lump sum cash out if you elect that option upon retirement. The 1 percent annual increase will effectively be negated by this new calculation.”

HEALTHCARE

Workers’ contributions towards their healthcare coverage will increase under the proposed contract, Verizon stated.

For example, employees with single coverage will have a $4.85 increase per paycheck in the first year of the contract, a $2.77 increase the second year and a $3.23 increase the third year, Verizon stated.

The proposed contract also has changes to employees’ deductibles and copays, as well as prescription drug coverage due to “escalating drug costs,” Verizon stated.

“The wage increases you will receive will be greater than the average increase in healthcare expense over the life of the contract,” Verizon asserted in its offer.

Union representatives countered that workers will see cost increases to their healthcare that include:

  • A $325 increase to the managed care network deductible by 2018
  • A $650 increase to “out of pocket” expenses by 2018
  • A $1,128 increase to annual contributions for a family and a $564 increase for individuals
  • A $1.60 increase to generic prescription drugs (retail) by 2018

“Today we have an open formulary, meaning the plan covers medications your doctors deem necessary,” union leaders stated. “[Verizon] proposes a closed formulary, meaning the plan will only provide medications the insurance company deems necessary based on costs for any particular condition.”

WORK ASSIGNMENTS

“Our earlier proposals could have allowed for assignment of technicians over great distances,” Verizon stated.

“We are focused on minimizing force imbalances in nearby states,” Verizon added. “We have narrowed this proposal so that you could not be temporarily involuntarily assigned to a location in another state outside New England if it would require an overnight stay (board and lodging). If you are a technician, you could be assigned to another state outside New England for up to 60 days in a year, but only to a distance that you could commute from at the end of the shift without staying overnight. We have offered to withdraw this proposal altogether if we reach a ratified agreement by May 20.”

Union representatives had this to say:

“This [stipulation] will be withdrawn if CBA is ratified by May 20, so it must not be critical to the company… This type of proposal should not be part of bargaining at this late stage.”

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