CareMount Medical Introduces CareMount 24/7

CareMount Medical, the largest independent multi-specialty medical group in New York State, announces the launch of CareMount 24/7, a state-of-the-art technological platform offering patients on-demand access to their healthcare, from anywhere, online, anytime. Addressing the ever-growing demand for clickable convenience, CareMount 24/7 features four key online platforms including: virtual visits, online scheduling, patient portal and pre check-in. Urgent care wait times for CareMount’s eight urgent care centers have already been in place.

“We live in an increasingly connected world,” said Scott D. Hayworth, MD, FACOG, President and CEO of CareMount Medical. “With CareMount 24/7, we are expanding access to quality patient care, and engaging today’s connected patient with cutting-edge technological advances that change the healthcare delivery model for the better.”

Virtual Visits

Virtual visits essentially replicate an office visit, allowing patients to connect with a doctor in real time to receive a diagnosis, treatment plan, and prescription, as needed. For example, when a patient is unable to visit a CareMount urgent care, a virtual visit can be the solution. Patients can use their mobile device or desktop to also manage their postoperative care remotely. Virtual visits are available for current and future CareMount Medical patients.

Online Scheduling

The online appointment platform enables real-time, self-scheduling by connecting the patient to his/her doctor’s calendar from the CareMount Medical website. The system is accessible 24/7 from the convenience of the patient’s mobile device or desktop without having to call to make an appointment. Internal medicine, family practice providers and some pediatricians are currently available through the platform. OB/GYN and specialty physicians will be rolled-out in phases over the course of 2018.

Patient Portal

The Patient Portal allows patients access to their medical records anywhere, anytime, and from any device. They are able to request prescription renewals; communicate securely with their doctor; download test results; and much more.

Pre-Check-in

Patients can check-in for an upcoming appointment from home or any remote location, saving time at the doctor’s office. The secure information is available for the physician to review prior to the appointment so that the patient can make the most of their visit and have a more meaningful conversation with their doctor. Patients also have the option to use the appointment check-in pads in the waiting room before their appointment.

To learn more about CareMount 24/7, visit: www.caremountmedical.com/247.