LIPA Warns Customers of Nationwide Utility Bill Scam

The Long Island Power Authority is warning its customers of a new, nationwide utility bill scam.

Numerous LIPA customers have received telephone calls in recent days from individuals claiming to work for the utility company. The scammers demand payment through a pre-paid card on past-due balances, according a LIPA press release.

Customers are being asked by these non-LIPA callers to make payments through the pre-paid cards or risk service interruption. Pre-paid cards are not accepted by LIPA.

In some cases, the fraudulent callers inform customers of a faulty meter that is dangerous and in need of replacing for a substantial fee, according to the press release.

The utility company is warning customers to be aware that electric meters are LIPA property and is not customer-owned equipment.

Customers who have received calls demanding immediate payment through a pre-paid card or who have billing questions should call 1-800-490-0025 or 631-755-6000.

LIPA has posted Better Business Bureau tips on their website about how to avoid scams.