Community Corner
311 Complaints Spike On Gentrifying Harlem Block, Report Finds
A Buzzfeed News investigation found that 311 calls have skyrocketed on West 136th Street as the number of white residents increased.

HARLEM, NY — The number of quality-of-life 311 calls has spiked on one Harlem block and a new report says the influx of gentrifiers is to blame.
The city’s 311 service received about 3,000 quality-of-life complaints on the block of West 136th Street between Broadway and Riverside Drive between 2015 and 2017, which saw just 130 complaints in the three years prior, according to a Buzzfeed News investigation.
Police showed up on the block on 623 different days between 2015 through 2017 — but only on 103 days between 2012 and 2014 — after receiving complaints that were predominantly about noise, according to the Buzzfeed analysis.
Find out what's happening in Harlemfor free with the latest updates from Patch.
Thirty-year resident Hortensia Mata, 45, told Buzzfeed she feels frustrated by the increased police presence on her block and blames newcomers who are quick to judge.
“We laugh loud; that’s who we are,” Mata said. “We have a lot of new people moving here who come with new rules.”
Find out what's happening in Harlemfor free with the latest updates from Patch.
Buzzfeed reporters discovered data that backs up Mata's suspicions: the jump in 311 complaints correlates directly with a recent change in local demographics.
The number of white residents jumped from 2 percent in 2000 to 10 percent in 2016 as home values leapt from $239,540 to $461,200, Buzzfeed reported.
And Michael Rapoza, 37, a white resident who recently moved onto the block, admitted to Buzzfeed that he called 311 when his neighbors blasted their music.
“There’s this tendency [among new residents] of people not addressing problems directly,” Rapoza said, adding he didn’t feel safe asking his neighbor to turn the music down.
“This used to be a bad neighborhood.”
Read the entire Buzzfeed report here.
Photo courtesy of GoogleMaps/Oct. 2017
Get more local news delivered straight to your inbox. Sign up for free Patch newsletters and alerts.