Dr Dipak Nandi: The Future of The Medical Billing World

From 2015-2020, Delloitte predicted a world-wide increase in healthcare spending anywhere between 2.4% to 7.5%. However, increased operational costs will be something that will be hindering the delivery model of the healthcare providers in many cases. Hospitals in the USA have the highest administrative costs including 25% of the spending for those who handle coding and billing and the salaries for the staffs.

Patients have started to have the same expectations as they do for their retail stores, especially when it comes to medical billing. Now more than ever, provider must implement the right processes to engage with the patients in a consumer friendly manner.

Equipping staffs with the right estimation tools providing patients with a snapshot on how much they need to pay will be an extremely critical aspect of a complete patient experience with details on how much they need to pay out of pocket.

How your staffs interact with the patients on a daily basis and proper training and understanding to have the ability of answering all the questions that the patients have about their balance and solutions to it is critical!

Dr Dipak Nandi: The question with many medical billers right now is “Does automation takes away my job?” Ideally, automation allows the billers to have a faster and smarter approach, eliminating unnecessary manual processes that can delay collections like processing of claims.”

It allows staff to focus on one thing that automation fails …interact with the patients! Software lacks the ability to show empathy while patient needs the right interaction approach through the payment process. The only reason why patient experience is so important!

The RCM Company's Story in Medical Billing

Dr Dipak Nandi : “Over the last decade, billing company has been setting the trend in the world of medical billing. We are delivering unique assistance in both front/ back end RCM activities with great credentials and with top references from some of the leading clients in DME, HME, Orthotics & Prosthetics, Nursing Homes, Hospitals, Primary care centers, specialty pharmacies, radiology centers, Mental Health & rehabilitation set-ups,Urgent Care centers and many more.”

We can meet or beat any price and offer our task specific support in eligibility verification, prior authorization, denial management and accounts receivable recovery. Our dedicated pool of resources has the ability to offer the right consistency, deliver excellent assistance across all major proprietary systems.

Leverage the RCM company advantage and let us work as your operational extension. We are just a call away! Our team will be sharing with you, our best practices and how we deliver you the right assistance with 100% HIPAA compliance.