West Hartford Man Earns $5,000 for Delivering Stellar Senior Care

In a time where employers often find it difficult to get employees to show up for work, Ghanian born Nana Darko Amoateng actually lives at work each day! As a live-in caregiver for

“We are thrilled to recognize Nana’s outstanding senior support and unwavering dedication to his client,” said Mario D’Aquila, MBA, chief operating officer of Assisted Living Services. “Nana was chosen for the annual accolade because he truly exemplifies the spirit of going beyond the call of duty in his position and becoming an extended member of his client’s family.”

In fact, Glowacki himself admits that his life has improved beyond his expectations with Amoateng in it in: “Not only does Nana anticipate my moods and needs, but he helps me engage in activities that had been lost to me. We play cards, go for walks, watch sports and make non- monetary wagers to add excitement. What’s more, Nana walks about 1 ½ miles to the grocery store because I prefer Whole Foods and neither I nor Nana, own a car. He is like another son to me and brother and uncle to our entire family. In fact, he’s included in our most recent family portrait hanging on the wall!”

D’Aquila notes that Amoateng was a recipient of the monthly Platinum Caregiver Award in July 2023 and again in September 2024. He has provided live-in care to Glowacki since August, 2022. When not on assignment, Amoateng lives in Bronx, NY.

D'Aquila explains that the Platinum Caregiver Award program was created to acknowledge caregivers’ contributions in a meaningful way, while simultaneously creating positive change within the caregiving industry. Since its inception in March 2019, Assisted Living Services has awarded more than $360,000 to more than 200+ staff members. Each month, five caregivers earn a $1,000 monetary bonus accompanied by a beautiful crystal statue and certificate of merit in response to an employee and client survey administered by Homecare Pulse, a third-party company that measures customer satisfaction. Caregivers can also be recognized by their clients through 5-Star Google reviews, glowing written letters, or rave reviews via emails and phone calls. Additionally, Assisted Living Services office staff can nominate caregivers for excellent work performance such as covering extra shifts and perfect attendance.

Joesph’s son, Douglas Glowacki adds, "my father would not be alive today without Nana, who ensures that he eats well, stays healthy, is mobile and enjoys life like he never did in the past. My Dad's life is a million times better with Nana in it!”

“We are so proud to have Nana as part of the Assisted Living Services family and look forward to many more years of service to our seniors,” concludes D’Aquila. “Caregiving is not only a profession, but also a personal commitment to lovingly care for someone as their own family would - day in and day out.”

For nearly 30 years, Assisted Living Services has led the charge to raise the standards for quality of care across the board in the highly competitive homecare industry. Incentives and genuine appreciation for staff members are just a few of the reasons that the company has a high employee retention rate with some employees still working for the agency nearly three decades later. Managers also receive incentives if quality assurance benchmarks are achieved.

Assisted Living Services employs caregivers across the state, all of whom are insured, bonded, and supervised. Newly hired employees undergo a National Criminal Background Check, eVerify, as well as receive comprehensive training.

About Assisted Living Home Care Services

Since 1996, family-owned home care agency Assisted Living Services, Inc. in Cheshire, Westport and Putnam has provided quality senior care to residents across Connecticut with its 700+ employees and caregiving staff. The company’s unique CarePlus program blends personal care with technological safety and monitoring devices from sister company Assisted Living Technologies, Inc. The company was ranked on the 2020 Inc. 5000 list of fastest growing companies and recognized by Home Care Pulse® as a “Best of Home Care Leader In Excellence”, a designation given to the best home care providers in the nation. Learn more by visiting www.assistedlivingct.com, www.assistedlivingtechnologies.com or calling 203.634.8668.