PSEGLI To Resume Shutoffs For First Time Since Pandemic

UNIONDALE, NY — PSEG Long Island is resuming shutoffs for customers who don't pay their bills.

The utility company has not shut off customers since the pandemic started.

PSEG Long Island said they will continue outreach efforts by shutting the service as the last resort.

They expect to restart shutting service on July 12.

"We want to reassure our customers that if they're struggling with their energy bills, we are here to help. We are ready and willing to partner with households who have fallen behind on their bills, as we have been throughout the pandemic," said Rick Walden, vice president of Customer Services, PSEG Long Island. “That commitment is not going away. We offer many programs to help people who are behind on their bills, including deferred payment agreements, low-income electric rates, and more."

One way for customers to avoid having any service disruption is by signing up for a deferred payment agreement. Qualified customers can pay down their outstanding balance by as little as $10 a month in addition to the current bill.

Low- and moderate-income customers who enroll in PSEG Long Island's Household Assistance Program are protected from shutoffs until Sept. 1.

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