Get the 411 on Three-Digit Phone Numbers

I recently learned that I can dial 511 and get real-time traffic and weather updates.

Now there's no need to tell the kids to keep it down in the car on the "2's" when I'm trying to catch a traffic report on KYW.

I've since learned that there is a network in place of three-digit phone numbers called the N11 system to provide help or information. Some of these are localized, some are now nationwide. Here's the rundown:

911- Perhaps the best known three-digit phone number in the U.S., dialing 911 from any phone gets you connected to local emergency services. You are asked to dial 911 only in the case of a true emergency. This site provides some real examples of when not to call 911. Check it out- it's appalling.

Did you catch the one where the woman called 911 because she placed her order three times at the drive-through and they still hadn't made her burger the way she wanted it?

Geesh!

811- This is the "Know What's Below" number. If you're planting a tree, installing a fence or deck or doing another type of home improvement project that involves digging, you need to call 811 so that someone can come out to mark the underground utility lines. 

711- This number is used by the Telecommunications Relay Services to translate from TDD, thereby allowing a hearing impaired person to have a phone conversation.

611- This is the free number to call to reach your cell phone carrier's customer service. Most cell carriers in North America are hooked up to this system. You can call if you have questions about your phone, issues with a bill, or even to find out if you can get a better deal with your carrier.

511- Traffic information is available in real-time by dialing this number. PA511 covers most of the major roads in the Philadelphia area. If you are outside Pennsylvania, call 1‐877‐511‐PENN (7366). 511 is also used in many other states and cities for transportation information.

411- This is perhaps the second best known N11 number, after 911. This directory assistance number allows you to find nearly any person or business using a name, phone number or address. Unlike the other N11 numbers, though, this one usually results in a fee, although the online version is free.

311- Municipal governments use this number in many major cities, including Philadelphia. Philly 311 connects to City Hall. Those of us in the 'burbs need to dial 215-686-8686 to reach Philadelphia City Hall, however, if you're in the city and need to report debris on the highway, a pothole or a broken traffic light, call 311.

(Don't call it though if the drive-through messed up your hamburger order!)

211- United Way backs this number as a service for people to get help with food, shelter, health services and other basic needs.

111- While this is the emergency phone number in New Zealand, 111 does not currently have any use in North America.

I suggest that 111 becomes the number you dial when you need dinner quick.

"Hello, 111? I'd like spaghetti and meatballs, a salad and a loaf of Italian bread delivered to my door pronto."

Now that's help I can definitely use!