SEPTA Delays Expected As Staff Gets Mandatory Training After Crashes

PHILADELPHIA — SEPTA riders should expect delays Monday as a large portion of its staff undergoes safety training after a recent series of crashes.

According to SEPTA, bus and trolley riders will see delays across the SEPTA system beginning Monday.

Over the next eight weeks, every member of the SEPTA workforce will spend a full day in this mandatory training.

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This will impact service as employees are pulled from their regular duties.

SEPTA is working jointly with the unions representing employees to develop the content that will be covered in the trainings.

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Monday marks the beginning of what SEPTA is calling "safety reinforcement training" for all its employees.

SEPTA said the training will emphasize safety guidelines that are in place and provide employees a forum to give feedback.

This follows a series of recent accidents involving SEPTA vehicles that resulted in the death of one customer and multiple injuries to other passengers and employees.

"The safety of our customers and employees is always our top priority, and we are redoubling our efforts to be even more intentional about safety in everything that we do, at all levels of the Authority," SEPTA CEO and General Manager Leslie S. Richards said. "The recent series of accidents has caused us to look internally with a critical eye to ensure we embrace safety as a core value every day."

SEPTA will make every effort to minimize the disruption to customers during this training. Customers should expect delays when planning their travel, and check SEPTA’s website for the latest updates.

Service details are also available on the Official SEPTA App, @SEPTA, and customer service representatives are available by phone at 215-580-7800.

Following these recent incidents, which began when two buses collided on Roosevelt Boulevard on July 21, SEPTA has dispatched safety officers throughout the system to have discussions with employees about safety.

These new trainings will emphasize the need to be vigilant about safety in all aspects of all jobs throughout the Authority.