Featured Business of the Week - Holisticare Hospice

Marjorie Thomas,

Ms. Manon Floquet,

Kathleen Horton,

Holisticare Hospice, LLC

1131 Lancaster Ave., Berwyn, PA  19312

1-855-995-0100, www.HolisticareHospice.org

Personal Information:

Describe your company:

Holisticare Hospice provides end of life care wherever the person calls home. These services include care from a team of professionals including, physicians, registered nurses, social workers, certified nursing assistants, spiritual coordinators and volunteers. Our services are completely covered under Medicare and most insurance companies and will never have a cost associated with them.  

In addition to standard hospice services, Holisticare Hospice believes in treating the whole patient by providing alternative modalities such as Reiki, Aromatherapy, Therapeutic Touch, Visualization, Pet Therapy and Music Therapy.

Number of Employees, are there any plans for new hires in the future?

We have 35 employees and are growing and always looking to add to our team

Recent Project/New Product or Service:

We provide end of life care for those individuals who have chosen a palliative approach to their care. We specialize in symptom management to maximize quality and comfort

Education:

Marjorie: B.S Ursinus College, Collegeville, PA

Manon: B.S. Education West Chester University, PA

              M.Sc. Clinical Psychology Stirling Universtiy, Scotland, UK

Kathleen: BS Accounting Rutgers University Camden

Your First Job:

Manon:  Teaching at Drexel

Kathleen:  Chick-Fil-A

Little Known Fact About You:

Marjorie: I was the number 1 sled dog driver for the NY Sled Dog Racing Association

Manon: Participated in winning a Division I National Championship; Field Hockey

Kathleen:  I love Civil War History

Business Philosophy:

Essential Business Philosophy:

Marjorie: Do whatever it takes to do what is right

Best Way to Keep Your competitive Edge:

Marjorie: Follow up on every detail

Kathleen:  Reading industry specific magazines, webcasts, seminars and networking.

What is your Measure or Yardstick of Success:

Marjorie: Referrrals through word of mouth

Kathleen:  Satisfied feeling at the end of each day that we met the needs of our patients, families and employees.

Goal Yet to be Achieved: 

Marjorie: Becoming the Hospice of Choice for the Main Line and surrounding communities

Manon: Become the Hospice Provider of Choice for the areas we serve

Kathleen: Average patient census of 100 

Judgment Calls:

Best Decision:

Marjorie: Taking the leap to start Holisticare with my partners….and marrying my husband J

Kathleen:  Focusing early on in my career in healthcare.

Worst Decision:

Kathleen: Buying a Ford Tempo that broke down 24 hours after purchase!

Toughest Decision:

Marjorie: Taking the leap to start Holisticare with my partners

Manon: Selling my first business

Kathleen: Starting my own company

Mentor:

Marjorie: My dad and his incredible work ethic

Kathleen: Roger Bjorkwist in public accounting at Ernst & Young and Ellen Bingham at Multicare Companies.

True Confessions:

The most important lesson you’ve learned:

Marjorie: Allow your team to make decisions and support them the best way I can.

Also, Work Hard……Play Hard

Kathleen:  To do what feels right all the time.

What do you like about doing business in Devon and Berwyn:

Marjorie: The people in this area are so interesting and you can get anywhere from here fast.

Manon: wonderful people committed to quality services – I love what I do and am very proud of how my team does it!!

Kathleen: The local businesses are very friendly and welcoming.

Person most interested in meeting (can be any time in history) and why:

Marjorie: Julia Child, she was amazing and for her love of life.

Manon: Jesus Christ; Obvious reasons….

Kathleen:  Abraham Lincoln because he led this country at one of the worst times in history and I admire how he perservered through mistakes and challenges.

Et Cetera:

Award/honor you are most proud of:

Marjorie: The Presidents Award for Devon Manor. We were selected as the number one center with more than 400 locations

Manon: Dedication of Yearbook to me from Springside School in Chestnut Hill, Philadelphia

Most influential Book to you:

Marjorie: Proof of Heaven

Manon: Yellow Wallpaper

Favorite Movie:

Marjorie: Moonstruck and Rudy

Manon: Princess Bride

Favorite Restaurant:

Marjorie: The French Laundry

Manon: Budakan

Favorite Vacation Spot:

Marjorie: The British Virgin Islands

Favorite Room in your Home and why:

Marjorie: The Kitchen – Love to cook and entertain

Manon:  Kitchen, its’ life!

Kathleen: The kitchen is the place we gather and discuss the day, makes plans and enjoy each others company.

Favorite Way you spend free time/hobbies/interests:

Marjorie: Cooking, Wine, Sailing, spending time with my two kids and my two Portuguese Water Dogs

Manon:  Working out, gardening, reading

Kathleen:  Spending every minute I can with my family and friends – I am lucky to have them in my life!

Any other thoughts/stories or comments you would like to include (again can include specials/sales/new products/etc):

Hospice Services should be started as early as possible for patients and their families. Too often, patients are referred too late and don’t get the full benefit of the services we offer.