RI Congressman Sides With Taylor Swift Fans, Demands Ticketmaster Investigation

RHODE ISLAND — Taylor Swift fans aren't the only ones with "bad blood" with Ticketmaster. A congressman from Rhode Island has sided with the "Swifties," in Tuesday’s presale ticket debacle, that left countless Swift fans frustrated and ticketless for Swift's Eras Tour.

Fans reported long waits in the queue for Swift tickets on Tuesday, when Ticketmaster said that demand was unprecedented, and hundreds of thousands of tickets for the tour had already been sold. Reports of issues with the presale were reported as early as 8 a.m. as fans jammed onto the presale site to grab up tickets.

Many tweeted out their displeasure with the presale delays, with one customer saying she waited 40 minutes in the online queue without seeing her place in the waiting room change. Others said Ticketmaster should have been better prepared for the onslaught of ticket requests.

Following the debacle, U.S. Rep. David Cicilline called on the Department of Justice to investigate LiveNation-Ticketmaster's business practices.

"Ticketmaster's excessive wait times and fees are completely unacceptable, as seen with today's @taylorswift13 tickets, and are a symptom of a larger problem," Cicilline tweeted. The merger of these companies should never have been allowed in the first place."