Business & Tech

Conn's Appoints Holt As New President, CEO

The Woodlands-based retailer tabbed the former Walmart e-commerce leader to take over for outgoing CEO Norm Miller.

Chandra Holt will take over as president and CEO at Conn's, Inc. effective Monday. Holt has experience leading e-commerce initiatives at Walmart and Sam's Club and previously held leadership roles at Target and Walgreens.
Chandra Holt will take over as president and CEO at Conn's, Inc. effective Monday. Holt has experience leading e-commerce initiatives at Walmart and Sam's Club and previously held leadership roles at Target and Walgreens. (Getty Images/iStockphoto)

THE WOODLANDS, TX — Conn's, Inc. announced in a news release Wednesday it has appointed Chandra Holt as the company's president and chief executive officer.

Conn's, a retailer based in The Woodlands which sells furniture, mattresses, home appliances, consumer electronics and home office products, also announced she will join the board of directors, giving the board nine members.

Holt replaces Norm Miller, who is transitioning to a role as executive chairman of the board.

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Holt, a Harvard Business School graduate, was previously the executive vice president of U.S. e-commerce at Walmart, where she helped deliver growth of 70 percent in fiscal year 2021, and also oversaw the integration of Walmart's store and e-commerce merchandising divisions. She's held various leadership roles in merchandising at Sam's Club, Target and Walgreens.

"We are excited to welcome Chandra as Conn’s next chief executive officer," Bob L. Martin, lead independent director of the board, said in the release. "Chandra is an experienced leader with a proven track record of innovating to drive growth and profitability for multibillion-dollar retail businesses, along with demonstrated strength in serving today’s omni-channel consumer with leading edge solutions. As Conn’s continues to successfully execute on its strategic initiatives, we expect the company to benefit from Chandra’s modern digital approach to retail and customer centric leadership."

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Holt will take over her new role effective Monday.

I am honored to be appointed chief executive officer and president of Conn’s at such an exciting time for the company," Holt said. "I believe Conn’s is well-positioned to continue to grow, innovate and capitalize on an enormous market opportunity, ... and I am excited to lead Conn’s through the next chapter of the company’s 131-year history."

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