Various Industries Throughout Austin Seek Qualified Applicants

AUSTIN, TX -- This week's featured jobs offer employment seekers great opportunities to explore varied industries and companies throughout Austin and the surrounding communities. From competitive pay to comprehensive benefits, there's no shortage of jobs for applicants looking for career advancement or new and exciting challenges.

Below is a sampling of opportunities available for job seekers in Austin, TX and its surrounding areas. For a more complete list, be sure to visit ZipRecruiter.

Marketing and Communications Associate

Environmental Defense Fund Austin, TX

With world attention focused on both the environment and the economy, Environmental Defense Fund (EDF) is where policymakers and business leaders turn for win-win solutions. This leading green group, with programs from Boston to Beijing, has tripled in size over the past decade by focusing on strong science, uncommon partnerships and market-based approaches. You can be part of a vibrant workplace that welcomes diverse perspectives, talents and contributions, where innovation and a focus on results are a way of life.

Overall Function
The Marketing and Communications Associate will help improve efficiency and reach of EDF’s Oil and Gas Marketing Communications team by delivering targeted content to various audiences across a range of platforms. He/she will be the point person for distributing and promoting all EDF oil and gas news and commentary to internal staff and media. His/her primary responsibilities will be to serve as the oil and gas team’s content administrator and to support the development of digital content for our state-based campaigns. You’ll be part of a tight-knit team, reporting to the Communications Manager of State Projects while working closely with colleagues in program and brand communications, membership and analytics.

Key Responsibilities

• Manage distribution and promotion of internal and external oil and gas communications materials, including blog posts, press releases, media advisories, newsletters, etc.
• Track and analyze the performance of digital ad campaigns, blog posts, and social media content to help inform future development and distribution plans.
• Assist with drafting social media content primarily for EDF’s state oil and gas campaigns.
• Maintain and execute projects associated with state-specific oil and gas digital content.
• Coordinate and execute

For a complete job description and to apply, click here.

Marketing Communications Coordinator

Noonday Collection Austin, TX 78722

JOB DUTIES & RESPONSIBILITIES

• Build and execute email marketing campaigns and announcements targeted for the Ambassador community
• Partner with Sales and Product teams to align corporate communication plans
• Enable Sales, Marketing and Creative teams to work efficiently, with limited rework, on initiatives that enroll and engage the Ambassador Community channel
• Collaborate with the Creative Services team in design, copy, image, and content needs in the development of promotional activities
• Collaborate with manager and cross-functional leaders to ideate and define campaigns
• Document campaign goals and plans, and ensure sign off from leaders involved
• Manage systems, processes and marketing channels to effectively & efficiently reach campaign goals
• Analyze and assess marketing initiatives - both during campaign development and in post-campaign measurement - to ensure that resources are being invested in efforts that drive measurable results
• Act as a brand steward, upholding brand and trademark standards and consistency in all projects
• Validate partnership requests and following up on those that meet Noonday's partnership criteria
• Secure speaking opportunities for Noonday's CEOs
• Submit Noonday into award or recognition opportunities

AN IDEAL CANDIDATE HAS THESE MINIMUM QUALIFICATIONS:

• Bachelor's degree preferred
• 3+ years of related experience in marketing communications
• Proficiency with Microsoft Office applications
• Strong familiarity with one or more email platforms (ex: MailChimp)

AS WELL AS THE FOLLOWING KNOWLEDGE AND SKILLS:

• Excellent attention to detail and superior organizational skills
• Strong interpersonal skills, excellent written and verbal communication
• Ability to build collaborative relationships with cross-functional team members
• Ability to multi-task on competing priorities
• Ability to work independently and meet deadlines
• Able to drive results and stay positive in the midst of a fast-paced, high-growth environment
• Proven passion for the global community

OTHER EXPERIENCES OR SKILLS THAT COULD MAKE YOU EVEN MORE QUALIFIED:

• Experience working in direct sales
• Previous attendance at a Noonday Collection Trunk Show
• Demonstrated passion for helping the global poor through the use of your time, talents and resources

For a complete job description and to apply, click here.

Digital Content Quality Coordinator

Keller Williams Austin, TX USA

Essential duties and responsibilities: Create, update and maintain best-in-class digital content within content management system, monitor content on live site and troubleshoot or escalate as needed.Work closely with email and marketing automation campaigns, external sites and supplemental channels to develop and deploy segmented content to drive measurable results. Develop migration and productions schedules, tracking deliverables while actively maintaining accurate reports and logs of upcoming and historic digital content changes. Maintain an editorial mindset, aggregating, fact-checking and editing existing and new content. Coordinate with internal and external stakeholders to ideate and implement technical, design and editorial requirements. Manage a monthly process for annual content reviews and audits with Marketing Managers, ensuring all pieces are reviewed on schedule. Make updates to web pages and applications on multiple external web properties and company Intranet. Maintain an up-to-date library of design and editorial content for use in ongoing campaigns and collateral. Collaborate with internal and external web development team and vendors to build and maintain Keller Williams digital assets. Perform all other duties as assigned.

Knowledge and Skills:Bachelor’s degree in Marketing, Advertising or related field and/or equivalent experience. English, Creative Writing, Journalism, or related field a plus2 years of experience producing web, e-mail and social media content is a plus2 years of copywriting experience; digital and e-mail channels strongly preferred. Flawless writing, editing, and proofreading skillsExperience in advertising and promotional copywriting; able to develop fresh, snappy, engaging and well-structured headlines, body copy, and calls to action. Experience with search engine optimization. Adobe Creative Cloud experience is a plus. Experience working with content management systems. Customer/client interaction experience a plus. Good editorial judgement. Able to manage multiple projects simultaneously.

For a complete job description and to apply, click here.

In house Magazine- Publicist and Editor

SparkCognition Austin, TX 78759

Do you tell great stories? Do you know how to structure a compelling and engaging story line? Are you driven to understand the psychological factors that pull people into great stories?

If so, we are looking for you to help tell SparkCognition's story and lead publication and production for our in-house publication, Cognitive Times.

In this role, you will work directly with the Marketing and Communications Leader to develop and produce each issue of the Cognitive Times, as well as content and marketing for Cognitive Times' digital properties. In addition, you will be the head journalist for Cognitive Times.

What you'll do:

Serve as the primary writer, content creator, and project manager for the Cognitive Times.

Support external communications with research-driven presentation styles and content.

Build external communication decks and train Sales and Client Success teams on how to communicate through compelling stories.

Drive language development for marketing materials based on research proven methods of communication.

Research and write compelling articles for SparkCognition's in-house publication, Cognitive Times.

Solicit partnerships and sponsorships for Cognitive Times.

Draft interview questions for Cognitive Times interviews.

Draft interview questions for Sales and Client Success teams which will provide insights into our prospects' and clients' preferred communications styles and mediums.

Critical success factors

• Superb ability to write clear, concise, persuasive and compelling content.
• Ability to translate technical jargon into intriguing stories.
• Exceptional written communications skills.
• Ability to organize, prioritize, and manage multiple projects.

Requirements:

• Experience, education, or formal training in communications, marketing, journalism and/or psychology.
• Experience writing and editing content.
• Organized.
• Creative.

Bonus credit for:

• Experience copywriting blog post and infographics.
• Familiarity with CSS, HTML, Javascript, and WordPress.
• Experience with Adobe Creative Suite, especially InDesign and Photoshop.

For a complete job description and to apply, click here.

Senior Copywriter

R/GA Austin, TX 78703

Here's what you should know if you want to be a Senior Copywriter at R/GA:

On any given day you might

• Take on the role of primary writer on various projects
• Supervise and mentor junior writers
• Manage the quality of all copy deliverables and ensure they meet R/GA standards for creative excellence
• Work with Producers, Account Managers and Planners to ensure copy is delivered on time and in line with the clients' expectations

The ideal person

• Is comfortable working with and presenting to clients across various industries and levels
• Has a collaborative work ethic and easy going nature
• Takes constructive criticism with ease and grace
• Has a naturally curious mind and passion for interactive media
• Is an experienced multi-tasker and is not intimidated by the thought of juggling multiple projects and tasks at once

You bring

• 4+ years' experience in advertising writing

For a complete job description and to apply, click here.

Graphic Designer

FloSports Austin, TX 78702

FloSports is currently looking for mid-level Graphic Designers that have incredible skills and a passion for sports. Although most of our employees have been competitive athletes their entire lives, we don't expect everyone to wrestle in the hallways, run sprints, or talk gymnastics and elite fitness 24/7. If this sounds like an environment that you will thrive in, please apply!

Graphic Designers are responsible for creating online advertising campaigns, landing pages, custom logos, event graphics, sales proposals, and other design related projects. The ideal candidate is flexible, has excellent communication skills, and can deliver a wide range of creative solutions for broad range of media needs.

RESPONSIBILITIES

• Candidates will collaborate with the Design Director, Marketing Managers, Content Marketers, and other Designers to create online advertising campaigns, landing pages, custom logos, event graphics, sales proposals, and other design related projects.
• Candidates should stay current on the latest industry trends, techniques, and software applications.
• Candidates will collaborate and communicate daily with many different disciplines across the organization.

QUALIFICATIONS

• Excellent knowledge of Adobe Creative Suite
• Ability to articulate and present your ideas to the design team
• Demonstrate high-level attention to detail
• Willingness to learn and take constructive criticism
• Ability to manage time independently and meet deadlines
• Ability to manage multiple projects with multiple stakeholders
• Bachelor's or equivalent design degree
• Ability to work in a rapidly changing, high-growth environment.

DESIRED

• Familiarity with HTML and CSS
• Knowledge of the sports we cover
• Web or mobile product design experience
• Brand development experience

**Qualified candidates should submit a cover letter, resume, salary requirements, and a link to an online portfolio.**

For a complete job description and to apply, click here.

Web Graphic Designer

Emmis Communications Austin, TX

You are:

• A graphic designer with at least 2 years of experience who thrives in a fast paced environment where everyone has fun and works hard
• A design guru who also possesses intermediate/working knowledge of HTML and CSS, with basic knowledge of responsive/mobile design being a plus
• An idea person and someone who can partner with our marketing and programming teams to execute creative ideas that inspire, inform, and captivate our audiences

If this describes you then join Emmis Communications as a Web Graphic Designer with Emmis Austin Radio. Our company is driven by creative teams that have earned a valued reputation by setting high standards for excellence while creating a fun, exciting and innovative workplace, where every individual is part of the team.

Emmis Austin Radio is a branch of Emmis Communications with a cluster of seven radio stations in Austin, TX including: KLBJ-AM (590), KLBJ-FM (93.7), KGSR (93.3), KROX (101.5), KBPA (103.5), KLZT (107.1), and Latino 102.7.

Emmis Austin Radio, a division of Emmis Communications, is currently seeking a full time Web Graphic Designer with content management skills who can hit the ground running for all of our Austin stations. This candidate will be responsible for the look and feel of the station website and related products. In addition, this candidate will work with the station’s programming and marketing departments to develop engaging content for the website’s large audience.

• Responsible for guiding the visual direction of projects while ensuring designs/webpages are created within 7 stations' aesthetics, and industry standards
• Designing and constructing web pages within existing custom CMS (Drupal) with working knowledge of HTML/CSS
• Maintaining and providing ongoing design assets for the website, rotators, ad banners, reoccurring events, seasonal content, etc. for partners and sponsors
• Producing graphic interpretations for high profile station events, such as KGSR’s Blues on the Green, 101X’s Summer Cinema, and more
• Works as a team with Marketing, Sales and other designers, offering any expertise or help when needed
• Meeting all deadlines
• Other duties assigned as necessary

• Bachelor’s or Associate's degree preferred, high school diploma required
• 2-3 years of experience in graphic design or related field, with a contemporary design sensibility. Online portfolio preferred
• Proficiency with Photoshop, Illustrator, and Dreamweaver (or hand-coding). Knowledge of other Adobe Suite programs a plus, but not required.
• Knowledge of print production practices (color spaces, DPI, etc.)
• Intermediate/working knowledge of HTML and CSS, with basic knowledge of responsive/mobile design being a plus
• Basic familiarity with industry concepts, practices, and procedures within the web design field required
• Detail-oriented mindset and can work in a fast paced environment
• Valid driver’s license and state-mandated auto insurance required

This position’s focus is on content and design. It is not a web developer position nor is it an IT position. If your background is in IT, please DO NOT apply.

Please submit a resume and application online at www.emmis.com. Refer to posting and no phone calls please. Send URL of online portfolio to Gary Weaver at gweaver@emmisaustin.com.

For a complete job description and to apply, click here.

Client Specialist

Newgistics Inc. Austin, TX

The ideal candidate for the Solution Services Specialist role will work closely with clients and serve as their first-point of contact for service needs. The Solution Specialist will be responsible for addressing, solving and documenting issues related to our clients inquires related to inbound & outbound transportation, operations, our fulfillment SmartCenter warehouses, and the United States Postal Service.

The Solution Specialist tracks client-facing and internal problems from inception through to closure, escalating and driving resolution where necessary. They establish and maintain close relationships with key personnel at Newgistics, our service providers, and our clients.
While problem resolution and relationship maintenance are the foundation of this role, the responsibilities are limited only by the individual's desires and abilities.

A candidate is expected to be independent, self-motivated, proactive, results-oriented, and able to define and provide a high level of client satisfaction through the delivery of world-class support services. Understanding the sense of urgency in delivering an accurate response will make you a successful addition to our already exceptional team.

Qualities needed to succeed in this role include relationship building, managing your own time, taking initiative on projects and learn quickly.

Reporting Relationship

The Solution Services Specialist will report directly to the director of the department, and work closely with technology and cross-functional departments such as, operations, transportation, and account management.

• Create report and distribute daily/weekly/monthly service level agreements to our clients
• Manage assigned accounts daily tracking and tracing shipment and provide delivery confirmation
• Develop an understanding of Newgistics transportation network and procedures, Newgistics SmartCenter warehouse processes and procedures, USPS processes and procedures, and clients’ processes
• Develop an understanding of Newgistics, our partners’, and our clients’ applications and data flow
• Research problems using reports, queries, communications, and subject matter experts as tools to resolve issues
• Create, organize, and distribute various tools such as reports, queries, and standard operating procedures documents that can be used by team members to effectively resolve issues
• Create report and distribute daily to our top tier clients
• Detect problems within the Newgistics network and by using reports, queries, and communications to research them, make the appropriate decisions to provide resolution
• Maintain close, professional relationships with Newgistics subject matter experts, our partners, our service providers, and our customers
• Will be responsible for resolving client inquiries via phone, email, and web, in a manner and time frame consistent with team service levels and goals
• Research, document, and escalate cases according to procedure
• Provide client backup coverage when needed
• Manage clients' expectations and experience in a way that results in high client satisfaction
• Alert management and team members of at-risk accounts and or critical issues
• Responsible for clients receiving an exceptional customer service when contacting the support team by email, phone or our web application
• Manage assigned accounts daily tracking and tracing shipment and provide delivery confirmation.
• Strong customer focus and ability to manage and exceed clients’ expectations for support
• Excellent interpersonal skills and ability to work well within a team environment
• Serve as contact for client and customer inquiries, orders and issue resolution through customer phone lines and email
• Interfaces with various departments to ensure resolution is being completed on time
• Demonstrates and can apply knowledge of products and services provided to client
• Support and maintain corporate quality standards, policies, practices and work instructions
• Demonstrate a keen ability to multi-task and juggle competing priorities

• Bachelor’s Degree required
• Ability to work independently demonstrating initiative; exercise good judgment in administration of responsibilities; adapt to and embrace change in a rapidly changing environment; establish work priorities and manage multiple projects; exhibit flexibility in work
• Schedule and job tasks; establish and maintain effective working relationships with co-workers, vendors, clients, and other job contacts; maintain confidentiality of sensitive information; quickly learn new technologies.
• Demonstrated ability to remain calm in high stress situations and handle difficult clients/personalities
• Collaborate effectively with others to identify and resolve issues
• Ability to be flexible and agile when it comes to change process to enhance the client experience with the internal team
• Strong troubleshooting skills
• Excellent written and oral communication skills
• Ability to work independently to solve problems
• Ability to write ad-hoc reports and mine data
• Excel
• Emphasis on analytical skills using Microsoft Excel (as well as communication and problem solving)
• Additional experience with SQL, Zendesk, or Salesforce is additionally useful

For a complete job description and to apply, click here.

Client Service Representative

Vca Hometown Animal Hospital Pflugerville, TX

Job Description
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR combines customer service with sales skills to develop the relationships we have with our clients, as well as positively impact our business.

Skills and Qualifications
VCA's Client Service Representatives come from a wide variety of professional backgrounds: careers in medical & healthcare fields, retail, hospitality, restaurant service, sales, management, administrative assisting, and call centers. Yet they all share a common passion….the satisfaction that comes from providing an outstanding client experience.
The successful CSR candidate will share VCA's commitment to delivering the highest quality patient care with exceptional client service. He/she will bring a positive attitude, a service orientation, and high energy along with:

• At least one year of proven past experience helping customers.
• High School Diploma/GED or equivalent.
• Excellent listening and communication skills.
• Compassion for pets and people—as well as awareness and understanding of others’ reactions.
• Proven decision-making skills to choose the most appropriate course of action.
• The ability to integrate new information into problem-solving.
• Proficiency in Microsoft Office.
• Willingness to work non-traditional hours, including nights, weekends and holidays.
• The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste.

Duties and Responsibilities
The Client Service Representative plays a key role in the hospital's success, as his/her immediate interaction with customers impacts revenue, repeat visits, and satisfaction. While this position does not have any clinical duties, the CSR will work hand-in-hand with Veterinarians, Veterinary Technicians, Hospital Managers, Regional Directors, and Kennel teams. The CSR is the pivot around which the hospital operates and is responsible for:

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.

Benefits
We offer competitive compensation along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more!

For a complete job description and to apply, click here.

Client Service Representative

Brandmuscle Austin, TX 78759

This is an entry level position. We currently have 1 position available within our Austin, Texas office.

The Client Service Representative (CSS) handles client inquires in a help desk environment. The CSS answers all help desk calls and supports the Client Service Team with help desk operations. This position involves extensive contact with client participants and a focus on superior client satisfaction. Under direct supervision, the CSS responds to and diagnoses problems through discussion with end users and accessing Brandmuscle software.

The CSS's responsibilities include:

• Answering help desk calls or emails for participants and client field representatives on web based applications, marketing programs, or claim processing questions
• Resolving end user problems
• Maintaining professional/positive attitude while handling difficult customer calls
• Updating call, email and other service level tracking systems
• Monitoring and tracking customer issues to ensure accurate resolution
• Applying knowledge of clients' marketing programs and branding guidelines
• Applying knowledge of state laws and regulations pertaining to advertising disclaimers as trained
• Performing research requests including gathering data
• Working on assignments where judgment and initiative are required in resolving problems and making recommendations
• Quality checking own work including review of pre-approvals and claims processed by audit pool
• Reviewing duplicate claim listings and research/handle duplicate claims
• Reviewing re-submitted claims and forwarding to audit pool as needed
• Processing data changes requested by the client to register new users or set up/update program participants and sales representatives
• Processing files from clients and creating output files as needed
• For low volume accounts, this position may audit pre-approvals and claims
• For low volume accounts, this position may log manually submitted claims into the system (correspond)
• Client specific activities including ad template coordination, compliance monitoring, special program support and approving agent profiles
• Overtime as required

Requirements

• Exemplary written and verbal communication skills
• Excellent customer service and interpersonal skills required
• Ability to multi-task and handle large volumes of work in a short period of time
• Flexibility to accommodate a variety of priorities
• MS Office (Excel, Word, PowerPoint, Access) a plus
• Must be thoroughly computer/Internet literate and able to learn new software quickly
• Ability to manage relationships in a fast paced environment

Experience

1+ years experience in call center environment or 2 yrs. college a plus

For a complete job description and to apply, click here.